Unable to Access MyRogers via Browser to Manage and Monitor Account

[_0101_]

What's up with rogers.com, no internet plans show up for me, and can't even manage my home internet online if i wanted to.

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[RogersYasmine]

Good day, @_0101_ ,

Thanks for joining us here in the Rogers community! I can certainly understand how this would present many issues when trying to navigate your online profile and make changes. 

Just to clarify, were you previously able to access the options on your MyRogers profile, previously? Is your account number (located at the top of your monthly invoice) linked to your online profile? If your account is NOT currently linked, please check out this helpful article which provides steps on how to do so: Link or Unlink an account from your MyRogers profi... - Rogers Community

We look forward to your response!

RogersYasmine