The app wont let me sign in

[RachelleMiel]

When I try to log in to the app, it just gets stuck on the image of a woman in a red shirt looking at her phone, with the Roger's logo on the page. I have tried opening and closing the app many times, I tried clearing the cache. If I could uninstall the app and reinstall it I would but my phone won't allow me to uninstall it.

*** Edited Labels ***

[RogersJermaine]

Hello @RachelleMiel,

Thank you for your post, and we appreciate the troubleshooting steps that you have completed so far to try to get this issue resolved. Have you tried another mobile device to try signing in, and are you having the same issue there? Have you tried to sign in through a web browser on your laptop or PC?

If you can let us know some more details, as well as the make and model of the device you are using along with the current OS, we will be glad to further assist you. 

Thank you,

RogersJermaine