@Tanya326 : In order to see your internet usage, you need to login to MyRogers, or use the MyRogers app and then click on Internet (Internet - Manage if using the web) - then Usage. You should see a graph/table something like the following:
I do find that around the first of the month, my usage often goes "missing" and usually returns in a few days. It's also often a few days out of date as you can see below.
My monthly data is currently unavailable - see screenshot below: Again, this happens to me occasionally and I just wait until things self-correct since I'm on an unlimited plan.
My recent usage increased by a factor of 30 over what I was using previously, after a change in my package which went from 500 Mbps to 1.5 Gbps. I was waiting to see if that would also "self correct" since the very high usage makes no sense.
Accurate, current data doesn't appear to be a high priority for Rogers as many people are on unlimited plans.
If you're trying to get to MyRogers on the web and are having difficulty even getting to your MyRogers information, check out the following post for tips on making things work on Rogers websites:
It may take the mods a few minutes to approved my screenshots.
-
633 views
-
0 Likes
-
-
