Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Converting Cat 5e to Ethernet

Hey guys,I’m pretty new here. I recently moved into a house with almost each room having a cable connection and what it seems like is Cat 5e connection. But both of these wires aren’t fully functioning yet as they’re not converted into functioning Et...

Jawed by I plan to stick around
  • 6104 Views
  • 16 replies
  • 0 likes

ALERT: Rogers Lowered Speeds/change pricing AGAIN

So I looks like rogers has once again played around with the pricing and speeds of their internet packages.   Example: they have taken the 500u and reduced it to 300u with the same upload.   on the last interval change/switch-a-rooo they moved the 25...

Pir8pete by I'm here a lot
  • 8685 Views
  • 4 replies
  • 1 likes

Internet daily usage explanation

I'm looking at my monthly usage and some days the download is very low and some days its higher. For example,low is in the hundreds and high is in thousands. When I'm gone all day, its low, when I'm home or on my phone using Wi-Fi, its higher. Is thi...

87pontiac by I plan to stick around
  • 1886 Views
  • 1 replies
  • 0 likes

Certificated Error - Access certain sites - login.live.com blocked

Last night I reported an issue with Ignite Internet (started happening mid day on Feb 13) via chat support.    Issue: any Microsoft website (onedrive.com or my onedrive service, outlook.com, technet, etc.)  complained about a certificate that wasn't ...

hallyfrog by I've been here awhile
  • 5047 Views
  • 10 replies
  • 0 likes

Transferred 1GB service to new residence, sub 300Mbps speeds

I ran multiple tests on vaious speedtest sites and they all came back sub 300Mbps.   What is recommended to get this looked at, does it require a technician to show up or can anything be done remotely?       ***Edited Labels***

X-Nemesis by I plan to stick around
  • 2152 Views
  • 2 replies
  • 0 likes

Unstable 500u internet

It is been 1 month of Rogers 500u internet and it has been a very frustrating experience. Had 3 modem changes and 4 tech visits. First 2 times the modem probably was a refurbished modem and finally after demanding a new one they gave a brand new mode...

Can't Connect One of the Devices to the WiFi Network

Hello, just got ignite setup last week and everything was working great except my Samsung A5 would connect to wifi but not get internet. Every other phone in te house connected fine wih internet working.Roger's tech said my phone was broken and it wa...

torads by I've been around
  • 5724 Views
  • 2 replies
  • 0 likes

Resolved! CGN3 Has Lost Connection

Hey guys.  My son says his wifi has been down for 3 days so I'm trying to help him out.  He's in an apartment building in Ottawa.   He has a CGN3.  Power light is solid green.  DS is solid green.  US is blinking green.  Status and LAN are off.   2.4G...

kuhnberg by I plan to stick around
  • 5914 Views
  • 5 replies
  • 0 likes

Purchasing Eero vs. Wall-to-Wall

Hello, Rogers Community!My parents have an old, obsolete Rogers modem/router combo. Rogers customer service has upgraded them to Rogers 75 Unlimited and we have to go swap their modem at a Rogers store. That's all fine.The house my parents live in ha...

Orbsitron by I've been here awhile
  • 7795 Views
  • 5 replies
  • 0 likes

Rogers Online Protection - Unable to Install

After six technicians by the name of Keven C, Lukman, Marivel, Amanda and Robert Y try to install the Rogers Online Protection without success I am more frustrated now then I was when I first approached Rogers.  Is there anyone who can help me?   *Ad...

Inbound IP Filtering on CODA-4582U

I have a CODA-4582U modem running in Gateway mode with Firmware 2.0.10.36T6 Gateway Function settings show: Residential Gateway Function:  Enabled Router Mode:                                IPv4 USB                                                 En...

hectop by I plan to stick around
  • 4949 Views
  • 4 replies
  • 0 likes

webmail page blocked only on Rogers network

Recently, my workplace reconfigured their webmail browser link due to repeated phishing attacks etc. The new address was simply the old modified to include /.ext. However, every since the change, this address will not load or is blocked ONLY on my Ro...

jhaltiga68 by I plan to stick around
  • 9217 Views
  • 30 replies
  • 0 likes

New "Cable Haunt" Vulnerability

How worried should we be about this new vulnerability? Has anyone heard if Rogers is on this?   https://nakedsecurity.sophos.com/2020/01/14/cable-haunt-vulnerability-exposes-200-million-cable-modem-users/   *** Edited Title/Labels ***     

Headfake by I plan to stick around
  • 2414 Views
  • 2 replies
  • 0 likes

Lag with Wireless Turned On

All,   I was wondering if anyone can help.  My son and I each play online games.  He plays Fifa and I play Path of Exile.  It seems that we both get major lag and stuttering in game play.  We have Gigabit service and we are both connected via Etherne...

bob99991 by I'm here a lot
  • 8498 Views
  • 14 replies
  • 0 likes

Persistent dropped Internet signal on Rogers Rocket Modem

I have purchased Rogers Internet a month ago, and it has never proved a stable internet service. I have had 4 technicians come to my suite on separate occasions, and none of them have been able to fix the issue. The most recent technician said it was...

Luke1996 by I've been here awhile
  • 6947 Views
  • 13 replies
  • 0 likes

Resolved! Unable to log in to email thru Google Chrome

Hi, for the last few days, we have been unable to log into any of our Rogers email accounts from Google Chrome. When we go on the Manage Accounts Rogers page, we select one of the email accounts and then we get a page with Rogers on the top left and ...

Nat72 by I've been here awhile
  • 5378 Views
  • 4 replies
  • 1 likes

Resolved! Undetectable Virus - msil/bladabindi

Hi All,   Has anyone had issues with "msil/bladabindi" virus? I have done all virus scans and such with no success of actually detecting this. Anyone know how one can find which computer is infected and if it occurs via wired or wireless connections?...

jtdu by I've been here awhile
  • 4425 Views
  • 7 replies
  • 0 likes

Resolved! "@" light off on CG3N and can't connect 192.168.0.1

Overnight my network went down. I can't connect to the router and @ lights is not on. Sounds like a modem issue, but it's only weeks old. Agent said it might be a signal issue? Any ideas on what I can check?   *** Added Labels ***

cvac by I've been here awhile
  • 37034 Views
  • 9 replies
  • 0 likes