Rogers Community

intcountzero · 03-17-2021

For the past 2 days, the Ignite Modem has lost complete connections to the cable internet pipe seemingly. The modem operate normally, as do the pods connected to it. However I have had 2 situations, once on Microsoft Teams, the other on Zoom, where...

intcountzero · 12-07-2020

Is there a way via the Ignite app or through the admin portal to determine what the quality of the connection of each device is? Support people appear to be able to do this, but could not find anything on the app or the portal that would allow you se...

intcountzero · 12-03-2020

I’m new to ignite. Just noticed after setting up my mesh Wi-Fi connected to one of the 2 LAN ports on the XB6, that the XB6 doesn’t allow for more than 100Mbs. My system is capable of 1.7Gbs. Is there any way to raise this from 100 to 1Gbs like I had...

intcountzero · 03-18-2021

If Wifi works, my guess is that DHCP is ok? What about replacing the cable with something higher calibur?

intcountzero · 03-18-2021

I was told by a technician on the phone that it may have to do with work being done in the area. However the dates of this don't coincide. However they insisted this has to resolve regardless before they can send out a technician to check my lines.

intcountzero · 03-18-2021

So this happened again today. Three days straight now. This time I took some screen shots. It's clear the house network is fully online. I can connect to local network devices, but those devices cannot connect to the internet because the gateway cann...

intcountzero · 12-22-2020

Does the rogers gateway XB6 modem have the ability to create a guest network? There is an option on the app to categorize devices, but it does essentially nothing. I wish to assign it a different SSID, UN and PW. Is this possible? How if so?

intcountzero · 12-22-2020

Yeah, scanners like Speedtest are not an accurate measure of the signal strength your device is getting because the hardware of each device can be different, leading to different speed rates for different devices that have the same signal strength.

Rogers Community

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Ignite Modem Random Disconnections

Measuring internet connection quality of devices

XB6 modem is limiting port speeds to 100Mbs

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Re: Ignite Modem Random Disconnections

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Re: Enable Guest Mode on Ignite TV Modem/Router

Re: Measuring internet connection quality of devices

Re: XB6 modem is limiting port speeds to 100Mbs