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Activate Ignite Internet but keep Cable TV?

Laurie8
I've Been Here Awhile

Possibly stupid question - can I get ignite internet and stay on the cable for TV (yes I know it's more expensive) or is it required to do both together?

 

 

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Re: Activate Ignite Internet but keep Cable TV?

RogersYasmine
Moderator
Moderator

Hello @Laurie8!

 

Thanks for joining us here in the community and great first post! 🙂

 

I'm afraid @-G- is correct. Unfortunately, you wouldn't be able to activate an Ignite internet service alongside your legacy cable TV service. You would be required to migrate over to our Ignite TV platform and get a TV + internet bundle. 

 

I hope this helps! Have a nice day!

 

RogersYasmine

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Re: Activate Ignite Internet but keep Cable TV?

-G-
Resident Expert
Resident Expert

@Laurie8 wrote:

Possibly stupid question - can I get ignite internet and stay on the cable for TV (yes I know it's more expensive) or is it required to do both together?


That's actually a very good question.  I don't think so.  As far as I know, Rogers has not allowed customers to subscribe to legacy services and Ignite-branded services simultaneously.

 

Tagging the @CommunityHelps  team so that they can confirm or clarify this.



Re: Activate Ignite Internet but keep Cable TV?

RogersYasmine
Moderator
Moderator

Hello @Laurie8!

 

Thanks for joining us here in the community and great first post! 🙂

 

I'm afraid @-G- is correct. Unfortunately, you wouldn't be able to activate an Ignite internet service alongside your legacy cable TV service. You would be required to migrate over to our Ignite TV platform and get a TV + internet bundle. 

 

I hope this helps! Have a nice day!

 

RogersYasmine