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Uncorrectable codewords

 HI All,I have a XB6 (Technicolor) and found that I have all these Uncorectable Codewords, is it normal ? how should I fix this ?  they seem to go away after a power cycle but eventually come back in a few days.  IndexUnerrored CodewordsCorrectable C...

bestjsg1 by I plan to stick around
  • 5011 Views
  • 10 replies
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Band Steering and Ignite WIFI Pods

Ok so bandsteering is wreaking havoc with one of my printers. The printer is HP Officejet 6500aplus series and only operates on 2.4ghz. It worked great on Rogers old modem with my own router. Since upgrading to Ignite WITH PODS, it errors out daily. ...

Benj416 by I'm here a lot
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  • 11 replies
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Resolved! change Hitron admin password

I would like to change my Hitron Model CGN3ACSMR Modem admin password.  I can log in with the cusadmin username and current password but when I go to administration settings and try to change it and type in the old password in the box it comes back, ...

obs by I've been here awhile
  • 22549 Views
  • 17 replies
  • 0 likes

iPhone Won't Connect To Ignite WiFi

Some devices wont connect to wifi.Our tv, Google mini and a cell phone connect easily, but our iPhone won't connect. It sees the network and the password is inputed correctly but it still says it's unable to join. Please help     **Labels Added**

Bancroft30 by I've been around
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  • 1 replies
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2.5G Support with Docsis 3.1

In order to support the tri band wifi 6E cell phone I have to upgrade my router to take advantage of the 6GHz band. These routers also have 2.5G port coax. The condo I live in offers 5G fiber with Fibestream but the fiber hardware is expensive. I wou...

MyAxman by I plan to stick around
  • 2930 Views
  • 2 replies
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Ignite WiFi Modem - Flashing Orange Light

Hi I got my ignite modem this morning and was trying to set it up but the light just kept flashing orange it didn’t change to white like it said it would, when i contacted customer support they said the order hadn’t been marked as delivered is there ...

Resolved! Hitron 4582 - exit bridge mode without factory reset?

Hello,   I'm looking at trying out bridge mode on my Hitron 4582, and of course want to be sure I can get back to my regular set up.  I know how to get into bridge mode.  And I've read that to get out of it just press and hold the reset button, which...

able_charly by I plan to stick around
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  • 21 replies
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Ignite Modem Logs

Anyone understand why I don't see any logs on the browser interface?   Troubleshooting->Logs   When I go and try to look at the System Logs for the last 90 days, I get one entry: GUI: User: xxx login2021/8/13 13:06:57Notice   And that's after multipl...

Anyone using PIA's VPN with Ignite internet?

I'm considering switching from cable to Ignite, but saw the thread on probs using VPN's on the Ignite system ("Issues with Connecting to VPN w/ Ignite").  PIA works great with the internet I get with cable, called Ignite 75, but I expect it's differe...

Bob7 by I plan to stick around
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  • 6 replies
  • 0 likes

IPv4 not working on Ignite CGM4331COM router

I recently got new ignite router installed, and I used pod to replace my previous wifi mesh network. Everything seems fine. But this morning, my 2 pcs have some networking issues, and I found they don't have ipv4 addresses assigned.   ifconfig doesn'...

heihei by I plan to stick around
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  • 6 replies
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How stop unwanted Ignite modem updates?

Hi, I'm having a really bad issue with my ignite internet. I noticed that my modem always updates while I'm using, sometimes I'm gaming or streaming and out of nowhere my internet goes down, the lights on my modem goes green... starts to blink... the...

CODA 4582U VPN SMB

CODA 4582 with latest firmware (7.1.1.37) in bridge mode on business 1 Gbit service   Service is stable for 8 - 16 hours and then various traffic over the VPN gets slowed down / dropped   The modem was recently replaced and the problems persist   Pow...

SteveB61 by I've been here awhile
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  • 3 replies
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Linksys WET54g?

Hi,   I have an old Linksys WET54g WiFi to Ethernet bridge, that I'd like to use to avoid pulling a cable, to an Ethernet only printer in my basement. The Linksys WET54g itself is known to work (was running fine in my previous LAN setup) but I am hav...

bjhbjh by I've been here awhile
  • 2389 Views
  • 5 replies
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Resolved! Too many devices - adding an additional router?

Hey guys,   So I've started facing momentarily slowdowns on browsing, WiFi connection drop/reconnection cycles in various parts of the house, Alexa taking it's own time to reply, etc.    Naturally, when I called Rogers, they said your Hitron CGN3 is ...

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Yourname by I plan to stick around
  • 32511 Views
  • 19 replies
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Trying to get IPv6 address on pfsense

I'm having trouble getting an IPv6 gateway address from Rogers on my pfsense SG-1100 from a CODA-4582U, even though it's picking up an address from a parallel DSL connection (in Dual WAN) just fine.   I've read every thread I could find:   https://ww...

Is there an adapter for Coaxial cable?

We have a wall that blocks the ability to unscrew the coaxial cable. We want to connect it to the Gen 2 Ignite modem but we're having difficulty. We can't unscrew the bolt, we can't take off the plastic clip, any advice?       ***Edited Labels***

Rogers email and Outlook Synchronization Issues

Using Outlook 2019 locally and having significant issues re synchronization.  System is synchronizing endlessly and this can delay sending emails and/or exiting the Outlook program. Using IMAP settings and have an app p/w.  I do not need to access em...

User2065 by I've been here awhile
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  • 4 replies
  • 0 likes