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Transferred 1GB service to new residence, sub 300Mbps speeds

I ran multiple tests on vaious speedtest sites and they all came back sub 300Mbps.   What is recommended to get this looked at, does it require a technician to show up or can anything be done remotely?       ***Edited Labels***

X-Nemesis by I plan to stick around
  • 1283 Views
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Resolved! Rogers email in IOS mail app

Since Tuesday morning both my iphone and Ipad on the latest IOS/IpadOS cannot connect to my rogers email from the IOS mail application. This was added originally using the Yahoo option.   I can open my email in the webmail and in the Yahoo email IOS ...

ymoboy by I've been here awhile
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  • 8 replies
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Unstable 500u internet

It is been 1 month of Rogers 500u internet and it has been a very frustrating experience. Had 3 modem changes and 4 tech visits. First 2 times the modem probably was a refurbished modem and finally after demanding a new one they gave a brand new mode...

Resolved! CGN3 Has Lost Connection

Hey guys.  My son says his wifi has been down for 3 days so I'm trying to help him out.  He's in an apartment building in Ottawa.   He has a CGN3.  Power light is solid green.  DS is solid green.  US is blinking green.  Status and LAN are off.   2.4G...

kuhnberg by I plan to stick around
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Purchasing Eero vs. Wall-to-Wall

Hello, Rogers Community!My parents have an old, obsolete Rogers modem/router combo. Rogers customer service has upgraded them to Rogers 75 Unlimited and we have to go swap their modem at a Rogers store. That's all fine.The house my parents live in ha...

Orbsitron by I've been here awhile
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Rogers Online Protection - Unable to Install

After six technicians by the name of Keven C, Lukman, Marivel, Amanda and Robert Y try to install the Rogers Online Protection without success I am more frustrated now then I was when I first approached Rogers.  Is there anyone who can help me?   *Ad...

Inbound IP Filtering on CODA-4582U

I have a CODA-4582U modem running in Gateway mode with Firmware 2.0.10.36T6 Gateway Function settings show: Residential Gateway Function:  Enabled Router Mode:                                IPv4 USB                                                 En...

hectop by I'm here a lot
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Intermittent Email Syncing issue on Gmail App after Password Update

Within Gmail there is the option to Check mail from other accounts (using POP3):     Well we have had our rogers emails "sent" to our gmail account this way successfully for now 4 years.    I changed my rogers email password this past weekend and jus...

21Rouge by I plan to stick around
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webmail page blocked only on Rogers network

Recently, my workplace reconfigured their webmail browser link due to repeated phishing attacks etc. The new address was simply the old modified to include /.ext. However, every since the change, this address will not load or is blocked ONLY on my Ro...

jhaltiga68 by I plan to stick around
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  • 30 replies
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New "Cable Haunt" Vulnerability

How worried should we be about this new vulnerability? Has anyone heard if Rogers is on this?   https://nakedsecurity.sophos.com/2020/01/14/cable-haunt-vulnerability-exposes-200-million-cable-modem-users/   *** Edited Title/Labels ***     

Headfake by I plan to stick around
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Lag with Wireless Turned On

All,   I was wondering if anyone can help.  My son and I each play online games.  He plays Fifa and I play Path of Exile.  It seems that we both get major lag and stuttering in game play.  We have Gigabit service and we are both connected via Etherne...

bob99991 by I'm here a lot
  • 5854 Views
  • 14 replies
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Persistent dropped Internet signal on Rogers Rocket Modem

I have purchased Rogers Internet a month ago, and it has never proved a stable internet service. I have had 4 technicians come to my suite on separate occasions, and none of them have been able to fix the issue. The most recent technician said it was...

Luke1996 by I've been here awhile
  • 4793 Views
  • 13 replies
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Resolved! Unable to log in to email thru Google Chrome

Hi, for the last few days, we have been unable to log into any of our Rogers email accounts from Google Chrome. When we go on the Manage Accounts Rogers page, we select one of the email accounts and then we get a page with Rogers on the top left and ...

Nat72 by I've been here awhile
  • 3478 Views
  • 4 replies
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Resolved! Undetectable Virus - msil/bladabindi

Hi All,   Has anyone had issues with "msil/bladabindi" virus? I have done all virus scans and such with no success of actually detecting this. Anyone know how one can find which computer is infected and if it occurs via wired or wireless connections?...

jtdu by I've been here awhile
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Resolved! "@" light off on CG3N and can't connect 192.168.0.1

Overnight my network went down. I can't connect to the router and @ lights is not on. Sounds like a modem issue, but it's only weeks old. Agent said it might be a signal issue? Any ideas on what I can check?   *** Added Labels ***

cvac by I've been here awhile
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Looking Internet Service

Hi I wan a Hi Speed Internet Service. If any body havePlease call. Deem   *Added Labels*

Deem26 by I've been around
  • 926 Views
  • 1 replies
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Hitron CODA-4582U - connected devices show

I am trying to see what devices (ethernet and wireless) are connected thru my router (in gateway mode), but when i hit show, from basic settings - lan setup menu, the screen never actually shows any connected devices.   I wait for 1   I tried rebooti...

loumar_ by I've been around
  • 2533 Views
  • 1 replies
  • 0 likes