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High outbound Packet loss when gaming

nolanders
I Plan to Stick Around

Hello, ive been having high outbound packetloss when playing video games. 

I've tried multiple things to try to help fix the issue, I tried to brige mode the XB6 Modem with my own router, with the issue not fixing, restarting modem and router, replacing cables including ethernet cat 6, and cable splitters from the co ax line. A copy of my modems upstream, downstream and error.

 

IndexUnerrored CodewordsCorrectable CodewordsUncorrectable Codewords

CM Error Codewords
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
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32
33
873568396
2415324091
2415329958
2415318959
2415337073
2415344910
2415350051
2415358242
2415363055
2415370015
2415376167
2415381420
2414824719
2415361261
2415397741
2415406774
2415413621
2415419425
2415427121
2415431185
2415435677
2415441782
2415446735
2415454406
2415462252
2415467028
2415471375
2403131649
2415484997
2415491851
2415512021
2415501088
873568396
814004913
0
2
4
5
0
0
0
2
1
2
1
345768
29591
2
3
6
12
8
13
10
19
12
3
3
8
5
3084764
3
10
6
627
814004913
0
0
0
0
0
0
0
0
0
0
0
0
214445
851
0
0
0
0
0
0
0
0
0
0
0
0
0
584771
0
0
0
259
0

IndexLock StatusFrequencySymbol RatePower LevelModulationChannel Type

Upstream
Channel Bonding Value
1
2
3
4
Locked
Locked
Locked
Locked
21 MHz
25 MHz
32 MHz
38 MHz
2560
5120
5120
5120
34.5 dBmV
35.5 dBmV
36.0 dBmV
35.8 dBmV
QAM
QAM
QAM
QAM
TDMA_AND_ATDMA
ATDMA
ATDMA
ATDMA

IndexLock StatusFrequencySNRPower LevelModulation

Downstream
Channel Bonding Value
17
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
657 MHz
279 MHz
849 MHz
855 MHz
861 MHz
579 MHz
585 MHz
591 MHz
597 MHz
603 MHz
609 MHz
615 MHz
621 MHz
633 MHz
639 MHz
645 MHz
651 MHz
663 MHz
669 MHz
675 MHz
681 MHz
687 MHz
693 MHz
699 MHz
705 MHz
711 MHz
717 MHz
723 MHz
825 MHz
831 MHz
837 MHz
843 MHz
350000000
38.7 dB
41.0 dB
37.3 dB
37.2 dB
37.1 dB
39.9 dB
39.6 dB
39.6 dB
39.7 dB
39.7 dB
39.5 dB
39.6 dB
37.9 dB
38.4 dB
39.0 dB
38.9 dB
38.6 dB
38.6 dB
38.5 dB
37.9 dB
38.2 dB
38.2 dB
38.3 dB
38.4 dB
38.3 dB
38.3 dB
37.1 dB
31.9 dB
37.5 dB
37.5 dB
37.6 dB
37.5 dB
40.3 dB
4.9 dBmV
8.6 dBmV
3.4 dBmV
2.8 dBmV
2.5 dBmV
6.0 dBmV
5.5 dBmV
5.5 dBmV
5.5 dBmV
5.4 dBmV
5.2 dBmV
5.4 dBmV
5.4 dBmV
5.2 dBmV
5.0 dBmV
5.0 dBmV
4.9 dBmV
4.8 dBmV
4.7 dBmV
4.4 dBmV
4.4 dBmV
4.8 dBmV
4.8 dBmV
4.9 dBmV
5.0 dBmV
5.1 dBmV
5.0 dBmV
4.8 dBmV
3.6 dBmV
3.7 dBmV
3.7 dBmV
3.5 dBmV
8.5 dBmV
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
OFDM
1 REPLY 1

Re: High outbound Packet loss when gaming

RogersJermaine
Moderator
Moderator

Hello @nolanders!

 
Thank you for reaching out to us already in PM, we will be happy to continue working with you there on a resolving your issue. We appreciate your patience. 

 

 

Cheers,

RogersJermaine

 

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