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Resolved! CODA-4582 Firewall & Port Forwarding help

Hello,   I'm going crazy here. I've been troubleshooting for days and have isolated the issue with my CODA-4582 modem/router (It's currently in Residential Gateway mode). I'm not exaggerating about the day(s) of troubleshooting, so forgive me if I ra...

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michealPW by I've been here awhile
  • 7594 Views
  • 7 replies
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VPN client keeps disconnecting

I've been having an issue with my VPN client constantly disconnecting/reconnecting. I have a CODA-4582U in bridge mode, through a switch and a Meraki MX65W. It seems that the ICMP keepalive packets aren't making it to the VPN gateway. A wireshark sho...

EricPuse by I've been around
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  • 1 replies
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Low signal levels with CODA-4582U in Etobicoke

We have a CODA-4582U modem in bridge mode with Gigabit Internet service.  For the past few weeks we have been seeing reduced download speeds, higher latency and dropped packets.  When I look at the modem signals I think I know why.  The signals look ...

jn00 by I plan to stick around
  • 1357 Views
  • 1 replies
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Resolved! Callback to Book an Appointment

is 1-866-654-8536 a valid Rogers customer service number ?   I received a voicemail from 1-866-654-8536 asking me to call this number back to take an appointment to have a Rogers technician to come to my home to maintain internet service, to check si...

PCao by I plan to stick around
  • 5392 Views
  • 5 replies
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Resolved! Outside Pillbox

I don't really want to spend forever on the phone being interrogated so I'm going to post here.This is a Rogers issue, not an account issue. Please forward this to the appropriate department.There is a green pillbox on the lawn other side of sidewalk...

MaddMaxx by I've been here awhile
  • 1516 Views
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CODA-4582 DHCP Table not showing any connected clients

I was experiencing some Internet connection issues last couple weeks, so a Roger technician came and replaced my old Hitron Coda-4582 this morning.   From the Status page of the new modem, it shows Hardware Version: 1A, Software Version: 7.1.1.37.   ...

Pingsun by I've been here awhile
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  • 4 replies
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Locked Out of the CODA Modem GUI Page

My internet went down early morning, again. This is the 2nd time it went down after a 3rd tech visit last month. After it came back up on its own after 1 HOUR down time, I can now no longer access the modem's webpage.   192.168.100.1 fails to load, e...

Resolved! disposable emails

I have used disposable emails for many years.  Replies to them always went to a folder called "antispam".  Now the replies are going to my regular inbox.  Has something changed with roges/yahoo? 

mathladyca by I've been here awhile
  • 1487 Views
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Can't Add Second Email Account!

Keep getting an error message when trying to add second email account. Nothing is working. Tried two different browsers, cleared cashe, and nothing! I'm about to scream!

Resolved! Slow Upload Speed on a Windows Surface Laptop

This is becoming very frustrating.I have a Windows Surface laptop with pretty much zero upload speed. It’s so bad that speed.net displays big bold upload error message during speed tests. I called tech support and of course they try to blame it on my...

Dummcy by I've been here awhile
  • 5005 Views
  • 4 replies
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Resolved! smtp error

The message could not be sent using Outgoing server (SMTP) smtp.broadband.rogers.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.   I'm getting this error all of a sudden; I can receive ema...

snygren by I've been here awhile
  • 2176 Views
  • 1 replies
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iPad Cannot connect to Internet

Suddenly all iPads cannot connect to Internet. Was on Internet watch TV and it just disconnected.    Restarted router, (powered off, wait two minutes, powered on). no change. Reset Network settings on iPad, no change. Tried using iPad through iPhone ...

CaledonKen by I've been here awhile
  • 2435 Views
  • 4 replies
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External Coax Cable Install

Hello all - We moved into our new house about 1.5 years ago. It was wired for Bell so we had Rogers run a new Ignite cable from the utility pole to the external box at the side of our house, and from the box into our home and directly into our modem....

coolblade by I've been here awhile
  • 12229 Views
  • 7 replies
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Resolved! Hitron CODA-4582 with TP-Link Mesh System

Hello all!I’ve seen multiple suggestions online on the “best” way to setup a third-party mesh system with the Rogers modem, and now I have just a few questions surrounding my current setup.I currently have a TP-Link Deco M4R mesh system connected to ...

Resolved! Signal Level

I just had rogers service installed today by a technician after installation I suspect the downstream signal is rather high. I am posting a screenshot of the signal for a second opinion, would appreciate the feedback. Just some additional information...

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HWK by I've been here awhile
  • 1854 Views
  • 2 replies
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Resolved! Rogers Ignite Modem Bridge Mode with pfSense Router Setup

Hi I have the following setup   Rogers (Technicolor CGM4331ROG) setup in bridge Mode pfSense box running 2.6.0-RELEASE with two interfaces (WAN and LAN) Rogers Ignite TV Box   Everything seemed to be setup correctly as I was able to get the WAN IP (I...

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xraive1 by I'm here a lot
  • 7051 Views
  • 11 replies
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Resolved! Internet speed halved when bridging CODA-4582U to ASUS XD4

Hello, So I recently switched from bell to rogers 1gbps legacy after a 1 year hiatus from the company. Coming back I am left to deal with small issues from the CODA modem. Initial setup was great, consistently getting 950/50mbps speeds when wired via...

Schix by I've been here awhile
  • 5189 Views
  • 9 replies
  • 0 likes