Rural internet - Fixing Issues?
When is the update going to happen to fix the issues with losing internet . *Added Labels*
Forum Posts
Ignite WiFi Pod Return
I was having trouble with my internet on Ignite and received a new modem. I had 3 booster pods plugged in from before but the technician said my signal was strong now, no longer needed the pods and unplugged them. What do I do with the pods now? R...
Totally Unreliable Service
The reliability of Rogets service doesn't appear to have improved since they disrupted the entire country earlier this year. For the tenth time this year, I've list internet etc for an entire day. Rogers are oblivious to the needs of people who earn ...
Resolved! Cannot Change Wi-Fi Settings on XB7
So I have been told that I can no longer change any of my wifi settings on my XB7 using the web interface? All interactive areas are greyed out, I can't change the SSID, password, channel, or mode. my 2.4Ghz network only broadcasts wifi g/n (5Ghz ...
Speed Tests
Upload Speed is Faster than Download Speed: Not just Rogers Speedtest but other Rogers sites and even Bell Cda not so fast at 49.2 down. Surprisingly Fibernetics clocked in at 355.23, CIRA in at 280. Guess there is a lot of Ignite TV activity usin...
Horrible intermittent latency issues, any advice?
I've had 3 Rogers techs sent out, one who replaced the gateway and another which identified it as a "neighborhood node issue" and said technicians would be sent to make some adjustments to the neighborhood node. For several hours each day, the latenc...
Resolved! 1.5gbps service less reliable than 100mbps?
Hi i recently got Ignite 1.5gbps internet service and I'm finding the speed to be inconsistent and that i have semi-frequent internet disconnects. Previously i has 100mbps service through a reseller that was rock solid using the same cable lines. I h...
Slow Speeds
Rogers upgraded my speeds to 1.5 Gb the modem is hardwired to tcplink AC11000 .I log into router run speed test from router I get 720 Mbps consistently .Not seeing anything close to 1.5 kind of a marketing scam if they can’t offer the speeds advertis...
Coax to Ethernet Adapter
Someone mentioned online that I cannot use the ethernet port on the set top box to connect my PC. The Rogers technician said it was possible. Just want to confirm what is actually possible? If not possible, I'm looking for a coax to ethernet adapter?...
Resolved! yahoo member login broken on chrome
Works with chrome incognito for some reason, but withregular chrome the login window is blank. I'm trying to login to my yahoo home page. ***Edited Labels***
mail being sent to trash
earlier today, people in my address book started receiving emails claiming to be from me. They are not. My first reaction was to logon and change my password. Later in the day, I noticed that I haven't been receiving emails since 9:20 this morning, ...
Ignite Service down
My system always goes down, they say they need to send technician over to look at my cables and equipment, yet the only one in the neighborhood with this same service and equipment experiencing issues!I swear they cut me off on purpose to come in for...
Change email from Bell to Rogers
How do I change from Bell email to Rogers email? **Labels Added**
Ongoing Packet Loss Issue and Router Randomly Disconnectiong
Hi, I live in the Waterloo,ON area and for the past couple of months I have been getting major packet loss and connection issues. The issue was "fixed" about 2 months ago until we had an internet and Rogers outage on June 1st. I have been going back ...
Resolved! Home WIFI down in Lowertown (Ottawa)
Hi,Does anyone know why there's a disruption in internet service in the Lowrrtown area of Ottawa?Thank You!Christa **Added Labels**
Email Down
It seems like there a system wide issue with email accounts not working. Why is there no communication from Rogers visa the web site or twitter to let us know what’s going on? ***EDITED LABELS***
Band Steering (XB7) and Smart home connections
So, I was hoping once and for all to get definitive answers to a question that I have never been 100% clear about. I have an XB7 (and formerly and XB6) where I was careful NOT to enable band steering and kept my 2.4 and 5 GHz SSID's separate. Reason ...
No internet
My internet just stopped working. I am trying to reach technical support and find out from the automated service that there’s work being done in my area and so there is service interruption.I received no prior warning-notification of this. I work fro...
No Service - Feedback for Technician
After 5 years of my neighbor piggy backing off my cable they finally showed up to run a cable to the neighbours house. Well the neighbor is happy now that the cable running to his house is buried. Wish I could say the same. The so called tech guys u...
Resolved! Random internet connection drop after upgrading to ignite 1.5gbps
Hello, I have recently upgraded from legacy to ignite bundle but I start having random dropped connection from time to time. During the connection drop period, light of the XB7 modem would go from white to amber to green then back to white. I have at...
