WiFi issues due to Electromagnetic interference (EMI)/radio-frequency interference (RFI)

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I've Been Around
Posts: 1

WiFi issues due to Electromagnetic interference (EMI)/radio-frequency interference (RFI)

 

My wifi goes down when I turn on my microwave

 

Everything goes down as soon as I turn on my microwave and starts working again as I will turn off my microwave

 

*Edited Labels*

I'm a Reliable Contributor
Posts: 142

Re: WiFi issues due to Electromagnetic interference (EMI)/radio-frequency interference (RFI)


@nabhdeep wrote:

 

My wifi goes down when I turn on my microwave

 

Everything goes down as soon as I turn on my microwave and starts working again as I will turn off my microwave

 

*Edited Labels*


Google Search;

https://www.google.ca/search?q=My+wifi+goes+down+when+I+turn+on+my+microwave&oq=My+wifi+goes+down+wh...

 

Click the first result for explanation.

Rogers Employee borford
Rogers Employee
Posts: 145

Re: WiFi issues due to Electromagnetic interference (EMI)/radio-frequency interference (RFI)

Also, from rogers.com/support.

How To Optimize your Internet Speed and Wi-Fi

Try relocating your device or your modem to allow for better Wi-Fi signal broadcasting. While brick or concrete walls, metal doors, and aluminum studs are factors that are unlikely to change, since your modem was originally installed the addition or relocation of electronics and other items by you or surrounding neighbours (especially in townhomes or high rise buildings) may mean your modem is no longer in an optimal spot. Items that can affect Wi-Fi signal interference or congestion include the following:

  • Cordless phones, baby monitors, or wireless speakers
  • Enabled Bluetooth devices, especially in tablets and smartphones where Bluetooth and Wi-Fi share an antenna
  • Microwave ovens
  • Garage door openers
  • Fish tanks (water)
  • Mirrors
Resident Expert
Resident Expert
Posts: 1,074

Re: WiFi issues due to Electromagnetic interference (EMI)/radio-frequency interference (RFI)

Microwaves use 2.4Ghz, which is the same frequency as your WiFi devices. Depending which Gateway you have from Rogers, it may support the 5Ghz band. Can you Post which Gateway/Modem/Router you are running.



Resident Expert
Resident Expert
Posts: 13,915

Re: WiFi issues due to Electromagnetic interference (EMI)/radio-frequency interference (RFI)

As the others have said.. the short answer is YES.

They work on the same freqency, and can cut off wifi signal.  Same thing can happen if a phone base for a cordless phone which works in the same frequency range is near can do the same thing.

 


Your best option is to move the rogers router farther away from where the microwave.

Now, it may still cut off stuff beyond the microwave when it runs... (if the microwave is between you and the router).

 

 

The 5ghz band is also an option as mentioned.. most of the rogers gateways support it.

Now, not necessary all end point devices do though.
5ghz range wont go quite as far though.



Rogers Employee borford
Rogers Employee
Posts: 145

Re: WiFi issues due to Electromagnetic interference (EMI)/radio-frequency interference (RFI)

A bit a humour?

 

We were shown a short video during training of a young man calling tech support for intermittant wifi. He was calling from the lunch room and in the background, other employees were using the microwave. On the phone he was telling tech support "there it goes again, every few minutes, and there it is back again.

 

Had a customer tell straight out, everytime I answer my portable phone, my laptop can no longer find any wifi networks.

Resident Expert
Resident Expert
Posts: 6,104

Re: WiFi issues due to Electromagnetic interference (EMI)/radio-frequency interference (RFI)

For interest's sake, from techspot.com, the radio spectrum:

 



I Plan to Stick Around
Posts: 75

Re: WiFi issues due to Electromagnetic interference (EMI)/radio-frequency interference (RFI)

The microwave was one of the main reasons I moved/upgraded everything from the 2.4GHz band to 5GHz.  Hopefully your router + devices support 5Ghz.