Unable to Receive Emails on Outlook

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I Plan to Stick Around
Posts: 39

Re: Unable to Receive Emails on Outlook

No I'm not getting anything over there. Last time something like this happened I received 150 emails once the problem was fixed. So my emails are stuck in transit until they fix this..

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I Plan to Stick Around
Posts: 39

Re: Unable to Receive Emails on Outlook

I'm just now getting emails again. Outlook Express gave me that familiar pop-up asking about my security certificate all of a sudden and I am downloading 226 emails.

 

How's it for everyone else?

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Posts: 3,626

Re: Unable to Receive Emails on Outlook

Lucky you. Not working for me yet. Still hoping. I'll report as soon as it works.  I did contact "Share a concern" yesterday and they got back to me saying they'll look into it and get back to me later this week.



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I Plan to Stick Around
Posts: 39

Re: Unable to Receive Emails on Outlook

I would have thought it would have worked for everyone else here as well.

 

I didn't do a thing to my computer or my Outlook. I made no changes at all. I had given up actually. The emails started coming in all of a sudden this afternoon.

 

I am on Outlook Express from Windows XP so it's unsupported.  Incoming Port is 995. If any of that helps.

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Re: Unable to Receive Emails on Outlook

It's not the OUTLOOK !!! 

I just logged on to my Win7 machine and used my Outlook 2003 installed on it.....the same Outlook 2003 installed on my XP machine.
My XP machine Outlook can send but not receive.
My Win7 Outlook 2003 works in both recieve and send.
This is totally bizzare.....And Rogers still has not admitted the issue or offered a solution.

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I Plan to Stick Around
Posts: 39

Re: Unable to Receive Emails on Outlook

Yeah it's obviously not the Outlook. Else mine wouldn't have started working spontaneously with no change on my end, and yours wouldn't have worked either.

 

It's curious that my OE2003 works now on a Win XP machine and your OE2003 doesn't. It only works on the Win7 PC you have??

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I Plan to Stick Around
Posts: 20

Re: Unable to Receive Emails on Outlook

Yep.
In early April stopped sending on OEXP, recieving fine.
Then fixed. Then broke. Then fixed.
Then three weeks ago stopped receiving on OEXP. Sending fine.

OE Win7 initially wouldn't work in early April but fiddled around and suddenly it did. I used it yesterday all day and it worked fine.

Again. Rogers doesn't seem to care.

 

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I Plan to Stick Around
Posts: 39

Re: Unable to Receive Emails on Outlook

Not working again.

 

I had to restart my computer for something and when I opened Outlook Express it gave me that same error trying to receive.

 

When everyone here started having problems receiving I still was able to receive for 2 days. Then I restarted my computer (and hence Outlook) and I couldn't connect and had the same error as everyone else.

 

Then 2 days ago I suddenly started receiving again. Restarted the computer just now and back to the error.

 

I wonder what my Outlook is trying to connect to with Yahoo or Rogers, and why it can't all of a sudden when 2 days ago it did?

 

 

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Posts: 39

Re: Unable to Receive Emails on Outlook

More people frustrated with Yahoo.

 

https://help.smallbusiness.yahoo.net/s/question/0D52L00004PQff6SAD/the-yahoo-servers-keep-disconnect...

 

An excerpt from that help Yahoo forum from one frustrated user:

 

"Now here's my response to all this after weeks of troubleshooting, but getting YAHOO to fix their security issue other than blame it on us the YAHOO customers is rediculous:

 

Would you please tell me once and for all whether YAHOO has simply decided to BLOCK INCOMING EMAIL TRAFFIC WITH USERS USING WINDOWS XP? As this seems to be the case after testing numerous email clients on both Windows 10, Windows 7, and Windows XP. All of the email clients which include Outlook, Outlook Express, and Windows Live Mail 2012 and 2009 all work on Windows 10, Windows 7, connecting to your incoming POP and IMAP servers. However all of these clients are unable to connect to your POP and IMAP servers from WINDOWS XP. This has been isolated to YAHOO alone, as all of these same email clients can connect from Windows XP to Comcast Servers, Google Servers, and Microsoft servers without any issues. If you have decided to BLOCK WINDOWS XP, just tell me and the thousands of other YAHOO users who have reported this same problem to you. In your email to me you said this: Issue can be possibly either due to bad settings or an issue with an out of date app. So if yahoo has decided that Windows XP is an out of date app, and they are blocking it. Just freaking tell me that would you please! Otherwise, open it up and let Windows XP through to your POP and IMAP servers as you did prior to April 29, 2020 when all this started! It seems your outgoing email server SMTP allows all email clients mentioned to be sent out over Windows XP, Windows 7, Windows 10 so therefore it is not anything to do with email clients, settings, firewalls, anti-virus and YAHOO technical support in India or wherever the stupid calls go seem to have thick heads!"

 

So it seems thousands are having this problem and that Yahoo is somehow blocking access to Windows XP which is what I run. They may be having issues with other versions of Windows as well.

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Re: Unable to Receive Emails on Outlook

I received an automated callback today regarding my ticket on this topic.  It stated that they are still working on the problem, thanks for patience, etc. Same from @CommunityHelps.  I'm running Outlook for Mac 2011 on a Mac Mini with High Sierra (10.13.6).  Mail on my iPad works fine, but that's not where I do my correspondence.  I only use my iPad for a quick check and only for one of our five e-mail addresses (wife, work, private, web, disposable).