Service Interruption in Markham, ON

[gilbertjia]

Internet Outage in Berczy Village of Markham since 11Dec2023, Monday

Monday: 11:30

Tuesday: 9:00

Wednesday: 9:15

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[gilbertjia]

Please can anyone from Rogers provide me the incident number for outage of past 2 days, and ongoing one of today? I need it to submit to my employer. 

[RogersJo]

Good Morning @gilbertjia! 

A warm welcome to the Community and Congrats on your first post with us! 🙌 We're saddened to hear about the impact the service interruption had on your ability to work. I know firsthand how imperative it is to ensure you stay connected. Has the issue since been resolved?

If not, please send us a private message to @CommunityHelps so we can assist you further and we'd be more than happy to look into the incident numbers as well.  For more information on how our Private Messaging system works, you can find out more here. 

Regards, 

RogersJo