I have latency issues that are impacting both gaming and video conferencing. It is also making some web-based apps troublesome to use. The problem generally occurs between 11:00AM and 2:00PM and then intermittently in the evenings.
I typically have a the Rogers router in Bridge mode running to a Ubiquiti Dream Router, which often sends me notifications of latency issues and indicates that it is a problem with my ISP.
I have tried the trouble shooting steps multiple times, with both a direct line to PC from the Rogers provided access point AND with a line from my router.
This is a connection wired directly to my Rogers provided network device:
Ping statistics for 2607:f8b0:400b:80c::2004:
Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 777ms, Average = 157ms
This is a TraceRT #1
Tracing route to www.google.com [2607:f8b0:400b:80c::2004]
over a maximum of 30 hops:
1 102 ms 24 ms 64 ms 2607:f798:804:1eb::1
2 49 ms 11 ms 47 ms 2607:f798:10:4845:0:241:5614:3165
3 140 ms 21 ms 19 ms 2607:f798:10:391:0:241:5300:4065
4 16 ms 81 ms 17 ms 2607:f798:10:35b:0:2091:4823:5218
5 17 ms 19 ms 228 ms 2607:f798:14:83::2
6 202 ms 18 ms 35 ms 2001:4860:0:1::323b
7 43 ms 35 ms 14 ms 2001:4860:0:1::31e1
8 36 ms 31 ms 38 ms yyz10s05-in-x04.1e100.net [2607:f8b0:400b:80c::2004]
Trace complete.
This is TraceRT #2
Tracing route to www.google.com [2607:f8b0:400b:803::2004]
over a maximum of 30 hops:
1 16 ms 54 ms 20 ms 2607:f798:804:1eb::1
2 68 ms 11 ms 30 ms 2607:f798:10:4845:0:241:5614:3165
3 83 ms 21 ms 91 ms 2607:f798:10:392:0:241:5300:4073
4 24 ms 73 ms 28 ms 2607:f798:10:35b:0:2091:4823:5218
5 43 ms 13 ms 15 ms 2607:f798:14:83::2
6 83 ms 31 ms 44 ms 2001:4860:0:1::7eb5
7 343 ms 28 ms 46 ms 2001:4860:0:1::1e45
8 17 ms 119 ms 30 ms yyz12s08-in-x04.1e100.net [2607:f8b0:400b:803::2004]
Trace complete.
This is TraceRT #3
Tracing route to www.google.com [2607:f8b0:400b:803::2004]
over a maximum of 30 hops:
1 59 ms 42 ms 16 ms 2607:f798:804:1eb::1
2 26 ms 23 ms 118 ms 2607:f798:10:4845:0:241:5614:3165
3 16 ms 15 ms 108 ms 2607:f798:10:392:0:241:5300:4073
4 35 ms 13 ms 38 ms 2607:f798:10:35b:0:2091:4823:5218
5 96 ms 14 ms 14 ms 2607:f798:14:83::2
6 16 ms 18 ms 60 ms 2001:4860:0:1::7eb5
7 31 ms 37 ms 145 ms 2001:4860:0:1::1e45
8 35 ms 90 ms 18 ms yyz12s08-in-x04.1e100.net [2607:f8b0:400b:803::2004]
Trace complete.
Again: Testing was done over a loan wired device direct from access point to PC. The intermittent nature of the issue leads me to believe this is an issue with the node.
Please provide guidance.
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