Down again?
Ok, I'm trying real hard to be patient, but this is the second time in 2 days our internet has gone down and my data is very iffy. Anyone else having this problem? ***Edited Labels***
Forum Posts
Most troubling support behaviour...
Early yesterday, I and a few of my neighbors, all shaw rogers whatever customers, lost internet service. We were all told by support that we were all isolated outages. Untrue. We KNEW it was all of us because we talk on facewhatever, and KNOW it is d...
DNS (reverse) PTR record
Hi, Does anyone know how to setup a PTR record for a static address? I have the Ignite for business Gigabit S1 plan with a static IP and would like to host a mail server. I tried talking with standard internet support and they don't seem to know what...
Speed upgrade do i get a new modem?
I am currently on 1gb internet with the Ignite WiFi Gateway Gen 2 does anyone know if i increase my speeds to the 1.5 or 2.5 if 1) I am provided a new modem or if my existing one can handle the speeds 2) Do i need a tech to come to my house and ins...
Ignite Internet - Can't Connect to Work VPN
Hi there,Can someone please help me. I recently switched to Ignite Rogers and all of a sudden my work laptop will not connect to my work VPN anymore. I’ve called rogers many times and they say they don’t deal with VPN issues. I don’t know what to do ...
Edit WI-FI Configuration on Ignite Router
I am trying to manage the wifi configuration settings on my Rogers Ignite Router and all settings are locked. There is a message at top of screen stating: Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are bein...
Deleting Email from Trash only works for small number at a time??!!??
Hi, Rogers yahoo mail seems to be a bit of a gong-show lately, so I am trying to clean up my mail through mail.yahoo.com (since I can no longer create an App Key and properly add my account to Outlook), so that in turn I can move off the ISP email a...
Varying Speed After Getting XB6 Modem/Router
Hello,Last month Rogers sent me an XB6modem/router and I was asked to throw away my Shaw Hintron router. Eversince I have installed this XB6 I am getting variable speeds on my 300mbps plan. I have measured speeds all the way down to 6 mbps on wifi! I...
Wifi not connecting automatically
My wifi is not connecting to our devices. At first it was my husband's iPhone, now my Samsung phone and my daughter's iPhone. We didn't notice at first and used up all our data in our phone plan. All of our devices are set to autoconnect. I've reboot...
Does Rogers block ports 135/445
When running GRC sheilds up, ports 135/445 report as Closed and not Stealth regardless if i use Windows, IOS or Android, I have not configured these ports in any router firewalls. There are a few old threads about Rogers filtering these ports but n...
3rd Party Security Cameras Hardwired to XB8 Can’t Be Accessed by Mobile Data
My 3rd party security cameras are hard-wired to the Rogers modem. They can be viewed from smart phone (using mobile data). About 3 weeks ago, I upgraded the modem from XB7 to XB8. Now I cannot view the security cameras anymore using mobile data. ...
Wifi Outage in Toronto?
Is there a rogers wifi outage in downtown Toronto today October 7th.I have had no internet since early morning. It 2pm now **Labels Added**
Bad Ping When Gaming
Hi there, I recently switched to Rogers ignite about 2 months ago (1.5GB) and I've had nothing but good things to say about the internet speeds. My one problem has been regarding my ping when gaming. I normally connect my console to the Wifi Pods a...
Cannot connect to server via ip address over LAN.
Hello: I've installed owncloud on a spare machine. I can connect to it at localhost/owncloud but no through any IP address including 127.0.0.1 or 10.0.0.176, the device's IP. I'm thinking it isn't a problem with the Hitron router, but just in case: d...
Pods not recognized on HomeConnect app
After receiving a new modem, my pod stopped being recognized on the app. Any attempt to reconnect does not work "let's try that again". Tried with other phones plus on the phone of the second tech who arrived. Received gen 2 app. Same issue. 3rd tech...
Latency Spike followed by Packet Loss
Hey All,Recently switched to Rogers and noticed that my PC is experiencing a high latency ping, followed by a packet or two being lost, every 45-60 seconds. Here's the ping/trace to Google DNS from 20:30 EST: Reply from 8.8.8.8: bytes=32 time=17ms TT...
Can't log in to Yahoo Fantasy Basketball on desktop
So I'm trying to log in to Yahoo Fantasy Basketball, but it just sends me to the Rogers | Yahoo landing page where it doesn't recognize my Yahoo email used to use Yahoo Fantasy. Any ideas??? *** Edited Labels ***
Rogers Home Advanced Security flagging Ecobee IP address as high risk site and blocking
Starting within the last 7 days, my Rogers Home Advanced Security has been flagging Ecobee (smart thermostat Canadian company) as a security issue and blocking 216.220.52.141 as a "known malicious IP". This is the company's IP address for connectivit...
Resolved! Asus router not displaying proper wan address.
I picked up ET12 Pro and for some reason, it will not retrieve a WAN address from Rogers. And then i get a DHCP error from rogers when i look at the logs. ***Edited Labels***
Resolved! Ignite tv keeps going off
Ignite tv and internet keeps going off in Woodstock my gateway router is flashing when this happens. Sometimes I can get a lock if I depower the router. On the tv we get an error message that the tv has lost connection to the gateway router. At time...
