Ethernet Connectivity Problems with Ignite Pods

[Brigitta]

Hi Everyone,
I have a desktop connected via Ethernet to a Ignite Pod and it appears to be having connectivity issues staying connected to a work VPN.

Other connects seem fine, but when I test the connection via the Rogers Home App, the test indicates I have poor connectivity while the Pod connectivity is Great.

Any thoughts on solutions?

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[RogersJermaine · Accepted solution]

Hi @Brigitta,

Thank you for your post, and welcome to the Rogers Community Forums!

Are you having any issues with connectivity on that computer while you are not using a VPN? If you are only noticing issues while connected to your VPN, please have a look at our FAQ for more information to see if that helps.

Regards

RogersJermaine