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Resolved! XR15 remote power on/off options

I've tried to search for a solution, however, I don't see any questions on this issue I am running into. On my Nextbox remote, I had the option of powering the nextbox, tv and receiver separately.  This was super convenient as I may not want my recei...

nbsinc by I've been around
  • 2636 Views
  • 3 replies
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Resolved! Fox 1 Sports

Now if we want this channel we are being charged $7 a month and not even getting the actual channel. It's a bogus  makeshift that someone has put together, it has live sports and then reruns. If you go to the actual Fox1 Sports in the USA feed the sc...

danno100 by I plan to stick around
  • 7465 Views
  • 14 replies
  • 1 likes

Resolved! Can't Access a Few Crave Titles Through Ignite TV STB

This issue is specific to Ignite TV STB. Some crave titles are tagged to buy or rent, even though they should be included, and are specifically listed in the crave ignite app. No issue with crave on other platforms.Two examples: Girl, and The Wolf of...

fgfgf by I plan to stick around
  • 1766 Views
  • 3 replies
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Ignite TV Box - “Sorry we are having issues...." error

Can’t get any channels, Netflix, saved programs, NOTHING!!! 3 dots forever them says “Sorry we are having issues, please try the program again. Still having trouble? You may have to try another program” Tried a restart and nothing   *Added Labels*

Resolved! Jump to Live TV

Hi. Just got Ignite TV. Can’t figure out how I can quickly jump to live TV after I rewind. Universal remote had a ‘Live’ button but this one does not. Help. Thanks      ***Edited Labels***

Minka0316 by I've been around
  • 1759 Views
  • 1 replies
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XR15 Remote Blinks Green Then Red

I am having problems with my Ignite TV remote (XR15).   I have 3 STB's and the other two remotes are quite responsive.  If I want channel 26 I can press 2 then 6 quickly after end ENTER key and it goes to 26.  But on the third remote when I press 2 t...

jm38712 by I plan to stick around
  • 7081 Views
  • 5 replies
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Ignite TV home phone is not working no dial tone

hi, i have switched to ignite TV... tv and internet are working ok but the home phone is not working, there is no dial tone... have plugged the cordless phone in the phone #1 and reboot the hub accordingly, but the phone is not working and no dial to...

cwong by I plan to stick around
  • 8992 Views
  • 13 replies
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Resolved! New Ignite TV Customer, Green Square of Death

I just got Rogers Ignite TV and Internet 3 days ago.  I have 4 TV's, and I have been able to set up my Ignite boxes on all but 1 TV.  When I try on this Sony TV (purchased in 2007), I get a square green screen.  This is what I have tried so far:   Un...

Giraffee66 by I plan to stick around
  • 3509 Views
  • 6 replies
  • 0 likes

Ignite TV to a Projector

The Ignite boxes do not have separate audio. Is there a way to get audio to my receiver so I can hook up to my projector?   *Added Labels*

jeff0614 by I've been here awhile
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  • 10 replies
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Resolved! Ignite TV Home Automation API

I think it would be great for Ignite TV to have some sort of an API preferably locally for interacting with the devices.   It would be great to be able to control my Ignite TV from my home automation hub (Home Assistant) and have it report back infor...

stepy2015 by I plan to stick around
  • 2620 Views
  • 2 replies
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Resolved! Ignite remote and HDMI-CEC and Anynet+, etc.

Having browsed around (hello 57), I have turned off (Samsung TV) "Anynet+" and (Denon AVR) "HDMI Control". I have set up the Ignite remote (XR15v2) for both the TV and AVR, and everything works fine.   However, when I choose to cast some content ("Ch...

bmacaskill by I plan to stick around
  • 2312 Views
  • 2 replies
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Resolved! Limited 4k channels

Will there ever be an increase in 4k channels? Or is limited bandwidth the reason why it can't be increased with today's technology

jimy by I plan to stick around
  • 8638 Views
  • 3 replies
  • 0 likes

Resolved! Ignite TV: Restart vs. System Refresh ?

Hi.   In the Help screen, what is the difference between Restart and System Refresh?   "System Refresh" says no preferences, settings, nor recordings are deleted ... but can take 10-20 minutes to complete?     **Labels Added**

SpeedyC by I'm a reliable contributor
  • 5045 Views
  • 3 replies
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Resolved! Ignite Install Issues with Inputs on Smart TV

Anyone else have an issue? Installed Ignite on my Smart TV. Once I paired it and shut it off. Every time I turn it on it goes to the input screen on the tv. I have to select the input each time before I can watch tv.       ***Edited Labels***

Szaboc by I've been here awhile
  • 3184 Views
  • 4 replies
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Resolved! Reset/Upair XR15 Ignite Voice Remote

I bought a new receiver (switched from Sony to Yamaha). My Ignite remote no longer controls the volume and power functions anymore. I need to clear the codes in the XR15 remote so I can pair it to my new receiver. Going into remote setup doesn't allo...

Sparro by I've been here awhile
  • 10959 Views
  • 6 replies
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Ignite SmartStream

Just saw this on the Rogers Support page: Ignite SmartStream   As far as I can tell, Ignite SmartStream appears to be a new service where you can rent the Ignite TV set-top box without the Ignite TV service.  I haven't seen a formal announcement yet ...

-G- by Resident Expert
  • 5278 Views
  • 13 replies
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Resolved! Separate Login for Ignite TV?

Is there any way to create a separate login for Ignite TV? I would like my kids to be able to watch TV on their iPads/computers, but I do not want them using the login info to access my Rogers account. It's not that I don't trust them... but I would ...

yyzguy by I've been here awhile
  • 1976 Views
  • 2 replies
  • 0 likes

Resolved! Voice Baseball Search Broken?

Up until about a week ago, a verbal search for "baseball" offered up graphic "cards" for each available game at the time.  You can see what I mean if you verbally search for "hockey".   As of now, a baseball search yields 2 results: "Baseball" which ...

robtoe by I'm a reliable contributor
  • 1228 Views
  • 1 replies
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Resolved! Unable to unpause Ignite TV boxes

I just got Rogers ignite TV on March 4th and everything worked fine until I used the mobile app to "pause" wifi to devices for my son.   When I went to unpause the assigned devices all come back except my 4 TV boxes which still showed paused.   I cal...

Trinirish2 by I've been here awhile
  • 6750 Views
  • 14 replies
  • 0 likes

Resolved! Ignite TV not working with AV receiver

Hi - I cannot get my Ignite TV box to work via an Anthem MRX 500 or Anthem MRX 510 to a projector. On the 500 no video comes through apart from static digital noise. On the 510 I get video but the blacks have green static noise in them.    I have tri...

adfsfafaf by I've been around
  • 1915 Views
  • 1 replies
  • 0 likes