Ignite box connection

[Junior8154]

My ignite box wont stay connected. Works for about  5-10 mins and disconnects. 

*Added Labels*

[-G-]

---

@Junior8154 wrote:

My ignite box wont stay connected. Works for about  5-10 mins and disconnects. 

---

Are you running in a standard, Rogers-supported configuration, with the Ignite set-top box connected by Wi-Fi to the Ignite gateway or is your STB connecting through 3rd-party Wi-Fi gear?

[Junior8154]

Gateway comes up RDK 03117

[SpeedyC]

Is it feasible to connect using an Ethernet connection?

[-G-]

RDK-03117 is a weird error (see here for the official explanation) that could be caused by a number of different things.  The last time that I saw it, years ago, Rogers was making network configuration changes in my area that required a modem/gateway reset.  I power-cycled my Ignite gateway and everything started working again.  (IIRC, I ran into that error again and again for the next few days, restarted my gateway each time to fix it, then never saw that error ever again since.)

[Junior8154]

I've reset each a couple times. It's the only one of my 3 boxes giving this issue. Tried at various locations.

[Junior8154]

Unfortunately not