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Programs stuck on device after down load sync issue

burtons
I've been around

When I download a recorded  tv program onto my device and return it, the system still shows it as on the device under recordings but it is not there. I am stuck until the download expires. 

 

 

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Re: Programs stuck on device after down load sync issue

RogersMoin
Moderator
Moderator

Hello, @Burton.

 

Thank you for your post, and welcome to our Community Forums!

 

To wait until the download expires even after returning the program is certainly inconvenient. Is this happening persistently?

 

I suggest trying syncing the PVR by navigating to Settings > Device Settings > Sync PVR. If this is not helpful, please try System Refresh. Press the “A” button on your remote, scroll right and select “System Refresh”. 

 

Let us know if any of the above were helpful.

 

Cheers,

RogersMoin

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