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Resident Expert
Resident Expert
Posts: 3,686

Re: Signing in

My Outlook for Mac (365 subscription version) is leaving these in the inbox appropriately - nothing in Junk.  I'm now receiving e-mail notifications in a timely manner - a few seconds after the item occurs in the forum.  Do you have the latest Outlook client update?

 

I had to clear Rogers cookies (and cache) yesterday to use Chrome.  Couldn't even sign in using Incognito for a short while.  It did log me into MyRogers, so I logged out of there, but still couldn't login to the forum with Chrome for a while yesterday.  FF worked fine at the time. I can login using Chrome today, however, I still have the (minor) cookie issue as outlined in post 15 of this thread causing me to click a couple of extra times during the login process like I would when using Incognito.



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Posts: 1,492

Re: Signing in


@57 wrote:

My Outlook for Mac (365 subscription version) is leaving these in the inbox appropriately - nothing in Junk.  I'm now receiving e-mail notifications in a timely manner - a few seconds after the item occurs in the forum.  Do you have the latest Outlook client update?


It's not a mail client issue.  For whatever reason, the Outlook server itself marks the notification emails as spam and keeps tossing them into the Junk Email folder, and I definitely don't have anything in my settings, anywhere, that could or would cause this to happen.  I'm trying to figure out how to decode the "X-Microsoft-Antispam-*" headers so that I can troubleshoot this further.



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Resident Expert
Resident Expert
Posts: 3,686

Re: Signing in

@-G-  Perhaps you could create a "rule" within whatever client (or server) you're using to move the appropriate incoming mail to the inbox?  Say the sender's e-mail address?  (communityforums@rci.rogers.com).  Or would the rule not apply to that particular mail since the rule wouldn't "see" it?



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I'm a Trusted Contributor
Posts: 694

Re: Signing in

I still can't sign in using Chrome or Incognito but have no problem with Edge.
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Resident Expert
Resident Expert
Posts: 3,686

Re: Signing in

I noticed that the popup where I fill in my username and password looks different the past couple of days.  It now remembers my username, so I only need to fill in the password.  It also remembers that I wish to skip the "recovery" popup (post 15 of this thread).  So, for me, all is functioning as it should and it takes a couple of clicks less than it did since mid-August. (Chrome on a Mac Mini).



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I'm a Senior Advisor
Posts: 3,686

Re: Signing in

Yes, I noticed the different popup also and the board seems to be running faster. But in my case it always remembered my username and password because that's what I set up originally.


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