why is it so difficult to just post
I've used the forum in the past but it's changed a wee. First I had to find the instructions to post. If you have a general question one can't post. When did this page/site become difficult? thanks
Forum Posts
Resolved! Adieu Rogers!
Well, at least partially, but for sure no longer an Internet and Cable TV customer... Last night, it was one of the most frustrating customer service experiences I had with Rogers. I gave them a 4-hour chance' to keep me as a customer, plus one last ...
Connect for success
Hi I joined connect for success last December. I live in low income housing in Ottawa. Prior to December I had struggled to pay the full 90 for internet only. I cut services and didn't have internet for two months,it wasn't until I was complaining to...
State of the Rogers network - 2018 and beyond
Hi everyone. Recently, Rogers announced its 2018 annual report and it outlines details about investments on the cable front. This report confirms several of our suspicions of Rogers' action plan to improve their network and reliability in the last ye...
Help!! Someone sold me a Nextbox Fraudulently
So I bought a Nextbox on Kijiji.The woman advised me the box was owned and that she just switched to Bell. When I tried to set it up I called Rogers and they told me the box was a rental. I advised the seller and then she claims she’s on welfare and ...
Amazon to Acquire eero .......
Fwiw, announced late this afternoon, Amazon to Acquire eero to Help Customers Better Connect Smart Home Devices. https://press.aboutamazon.com/news-releases/news-release-details/amazon-acquire-eero-help-customers-better-connect-smart-home Don't k...
Service Expansion
Hi Rogers, Is there any one or a department I can speak to about getting service to my street? In the image attached below, the red represents where I believe current rogers lines and services are. The blue line represents a long line of new houses...
Rogers working on 10G
@Datalink What do you know about this? According to this article, https://mobilesyrup.com/2019/01/07/10g-technology-platform-10-gigabit-network/?fbclid=IwAR3SsPfR4I0vOcy3LfI-OWpabH56pYL4y3VkgYH2FHo5elnOZeFXyeCnFkA Several cable companies, inc...
Resolved! SN360 screen bottom showing scheduled games info odds etc.
Would really appreciate info on how to interpret or understand the different info which shows on the screen bottom.For example, what does the (-175) mean beside one of the teams in a scheduled game?What does the T5.5 for example, mean?Any and all inp...
Are we still getting the Wireless and TV code mandated document - Key Order Information Document
The Key order Information Document that I have been receiving with all wireless changes and TV changes up until July, my last two changes - one to cable services, and one to wireless services did not come. The CRTC mandated under the TV provider and ...
Call for comments – Proceeding to establish a mandatory code for Internet services
Telecom Notice of Consultation CRTC 2018-422 PDF version Ottawa, 9 November 2018 Public record: 1011-NOC2018-0422 Call for comments – Proceeding to establish a mandatory code for Internet services Deadline for submission of interventions: 19 December...
CBC Music formerly CBC2
Why does not Rogers Cable carry CBC Music?Shaw Direct carried it for years when I was with them.Please add to lineup.
Cash back rewards for the Rogers mastercard
Seriously ???? Offering 4% cashback on purchases made in foreign currency and only 1.5% on local purchases. Why should I use a card that does that ??
Why Rogers really needs to look after its customers better.
https://www.cbc.ca/news/business/telecom-call-centre-incentives-hurt-customers-say-insiders-1.4857890
Unlimited Data
Why do other companies offer unlimited data at a cheaper rate but Rogers is so expensive? Total rip off and should be illigal.
Problem receiving Facebook email-to-SMS recovery email
Facebook reset a bunch of login sessions today following a breach. i.e. I am logged out and need to login again.I have not known my password for a while. A few months ago, I wanted to log in on my tablet and tried to reset my password. I also tried ...
FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones
Rogers can you explain why you have disabled our FM after we pay 1200$ for this device.Did you know that your Samsung smartphone has FM chip built in? That chip has not been activated by your carriers (BIG 3). Disabling chip makes you buy bigger data...
Documentary " You Are Here" on HBO? When?
Hey all, Since Rogers has done away with their movie guide and left me with only the t.v guide to search for shows/movies/sports etc, I have tried everything to find out when the "Documentary" " You Are Here" about the passengers on a plane juring...
Apple iPhone Xs / Xr & Xs Max - Screen Protectors/Cases/Accessories
Not sure if this is the right place to bring this up, but since it’s SO quiet here this year...does anyone want to recommend a decent/inexpensive case or 2? I ordered these today for delivery tomorrow:https://www.amazon.ca/dp/B07FLTCS9D/ref=cm_sw_r_c...
On-line removal of virus
Several years ago I was able to contact Rogers' TechXpert and they would "do-something-that-lasted-a-few-hours" and remove any suspected viruses from this computer. But then things changed there and I no longer qualified to receive such services. I...