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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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  • 4 replies
  • 9 likes

Wilder vs. Ortiz II Live

  Wilder vs. Ortiz II Live LIVE: Saturday, November 23rd 8:00PM (ET)   Reigning heavyweight world champion Deontay "The Bronze Bomber'' Wilder takes on his most dangerous challenger as he defends his WBC title in a rematch against once-beaten Cuban ...

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BARE KNUCKLE FC 9: LOBOV VS. KNIGHT 2

    BARE KNUCKLE FC 9: LOBOV VS. KNIGHT 2 LIVE: Saturday, November 16th  9:00PM (ET)   Bare Knuckle Fighting Championship returns with BKFC 9, featuring the rematch of April’s “The Fight of the Year” between former UFC star Artem Lobov and Jason Kni...

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Huawei P20 Pro- no data despite saying connected

Need help!For the past couple days my phone won't connect to data despite it saying I AM connected.Contacted Rogers and the data connectivity in my area is perfect with no issues.Has anyone had this issue with a Huawei?   *Added Labels*

Tunger by I've been around
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  • 1 replies
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Resolved! Two questions: (1) how do I set up 5G? (2) what does flashing white light on the wifi pods mean?

(1) my old Rogers modem had 2.4 and 5G, but I don’t seem to be offered a 5G connection now that I’ve switched to Ignite. Is there a way for me to set this up that I’m not seeing?(2) wifi pods have been flashing all morning. So far as I know, they don...

Issues with Stingray Music Channels (Graphics Late)

There is an issue with the graphics that accompany the music on the Stingray Music Channels. The music for a new song starts, but the graphics are about 5-20 seconds “behind” the music. To clarify, a new song will start playing, but the appropriate g...

57 by Resident Expert
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  • 18 replies
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Resolved! Reset wifi password does not work

I need help with wifi . I reset password and it works for phone but not laptops ...it is using old password ???   *** Edited Labels *** 

Lokos by I've been around
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  • 4 replies
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Resolved! Roaming on a Cruise While at Sea

So now Roam like home includes international rates and for the Carribbean its $10 per day. I am sailing on the Celebrity Silouette next month. Starting in Fort Lauderdale , at sea for 2 days then in Haiti and Dominican. I called Celebrity Cruises  an...

susanbray by I've been here awhile
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Evening Speeds/Connection

Over the last few weeks Ignite TV has been fairly stable and fast, but the last three nights between 8pm - 11pm everything has really slowed.  It can take up to 2 minutes for a channel to load in ( the three dots then the screen goes black before the...

jjjjy7 by I'm a reliable contributor
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  • 12 replies
  • 0 likes

Apple iPhone 11 / 11 Pro Questions / Reservation

Hey Everyone! Welcome back to my annual Apple iPhone Reservation thread! Once again its the time of the year that Apple will announce their new iPhone line up. Once they do, Rogers will Open up their reservations for the phones! How you will reserv...

Meowmix by I'm a trusted advisor
  • 56126 Views
  • 429 replies
  • 3 likes

Resolved! New Feature

Hey,   If anyone here is listening from rogers I would like to make a request for a  new feature. If anyone here knows where to post new features that would be great.   I would like to see ignite tv come into the 21 century and work with google assis...

User0488 by I'm here a lot
  • 1417 Views
  • 1 replies
  • 2 likes

Resolved! Automation Schedule with Video

Is it possible to create an automation that takes a video clip when the camera detects motion, but only between certain times of the day.  I have a video camera outside in our driveway, but am reaching the 100 clips daily, apparently we live on a bus...

kimmal by I plan to stick around
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  • 3 replies
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Resolved! HBO

What channel is HBO movies on the voice command is not working so I can’t watch a movie cuz I can’t find HBO       ***Added Labels***

Omada007 by I've been around
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BUTTONS PRESSING DURING CALLS

Hi,   I'm wondering if anyone else has experienced this issue? It doesn't happen all the time it seems to happen more often when I'm talking to a female than a male but again, it's very sporadic. Some calls it will happen on, others it wont.   I'll b...

v1nny by I've been here awhile
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  • 8 replies
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Ignite tv app error code 3347 padOS

Hi,   I keep getting error code 3347 after updating my ipad to pados13. I tried reinstalling numerous times as recommended by support. Same issue. Was working fine before I updated to pados13     ***Added Labels***

07ahamed by I've been here awhile
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  • 3 replies
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LG G6 Pie update

So yeah, when is the LG G6 getting Pie? I know it's rolling out currently, just wondering when we're supposed to get it   *** Edited Labels ***

Rogers Ignite + Samsung Nu8000 + Denon AVR-591

hello! long time Rogers customer, first time poster. I had my Rogers Ignite TV set up about 8 months ago, and my setup includes a Samsung NU8000 UHDTV and an older Denon AVR-591. When the technicians came to set up my Ignite, they connected my Ignite...

Resolved! Ignite modem with Linksys WUB6300 WiFi stick

Hi, I recently switched to Ignite 150u Internet & TV. Since the switch the desktop PC that I use with Linksys WUB6300 WiFi stick is not able to connect to my WiFi. I have rebooted the Ignite modem, PC and reseated the linksys stick and changed it to ...

Resolved! Provisioning Issue

I had to get a new router and I've gone almost 48 hours without internet. I am completely fed up with the service at this point, is there anything I can do?  Never had any of these issues with Rogers but now I am considering just giving up and settin...

Lechuga by I've been here awhile
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  • 84 replies
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Resolved! caller echo/feedback

So, my wife has a Galaxy S5 Neo for just over a month and the issue with it is as follows:   every call that is either made or recieved by the Neo results in the person on the other end having echo and massive feedback. Its like the microphone/speake...

c2colton by I've been here awhile
  • 4181 Views
  • 7 replies
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Constant "sign into network" notifications

Just updated my Sony Xperia to Android Lollipop 5.  I now get constant "sign into network" notifications.  I've turned notifications off every app, but no change.   ***Edited Labels*** 

XperiaM2 by I've been here awhile
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  • 12 replies
  • 0 likes