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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 32915 Views
  • 4 replies
  • 9 likes

Resolved! Rogers NHL LIVE will not work on Google Chrome browser

As the title says, if I go to nhllive.rogers.com all I get is a "400 Bad Request". I streamed the Habs/Leafs game just fine using the android app -> Chromecast to watch on the TV, but now I'm upstairs on the PC and being forced to watch the Flames/Ca...

gibbs79 by I've been here awhile
  • 6842 Views
  • 3 replies
  • 0 likes

Surface Pro 6 LTE/eSIM

Will the surface pro 6 just announced have LTE and or Esim support soon?       ***Added Labels***

cafekief by I'm an enthusiast
  • 4113 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Home Phone rings late

Just got Ignite internet/TV/Phone package.   The phone number was ported from Bell to Rogers. When I call from my cell phone on Bell, the Rogers home phone does not ring until my 3rd ring. Is this normal? Should it ring on the first one?   ***EDITED ...

bhoward57 by I plan to stick around
  • 2896 Views
  • 4 replies
  • 0 likes

Resolved! Nextbox 3 - forced resolution to 1080p issue

Hi   Since an update in March my Nextbox 3 keeps forcing the screen resolution to 1080p.  The problem is that my TV (an LG 50PC3D) maxes out at 1080i.  This creates an invalid format error between the TV and the Cable Box and the image is poor or non...

irelandm by I plan to stick around
  • 13130 Views
  • 34 replies
  • 0 likes

Mobile Internet Plans

I recently took myself off the old Flex Rate Plan for my Rocket Hub - 100GB for $145.00 per month.   I wanted to downgrade our service to the Light Fixed Plan , our circumstances have changed and we just now need occasional use on the Rocket Hub,prob...

lh321 by I've been here awhile
  • 2885 Views
  • 1 replies
  • 0 likes

Wireless Ottawa Outage During Storm (2018)?

Hey all,   Did anyone else have outage for cellular service in the Ottawa area during last night's storm?   Or was the cell system simply that jammed?     **Added Labels**

akselsoft by I plan to stick around
  • 6014 Views
  • 10 replies
  • 0 likes

Call Forwarding

Is someone can help me with the call forwarding. I have tried different codes and none of them is working. Thanks    *** Edited Labels ***  

mecho by I've been around
  • 1937 Views
  • 1 replies
  • 0 likes

LTE WiFi Rocket Stick E8372

Hi, does, anyone knows how to prohibit LTE WiFi Rocket Stick E8372 from automatically opening IE after windows reboot ? I cannot find any settings to disable opening IE with connection status.     ***Edited Labels***

peterpan68 by I've been here awhile
  • 8693 Views
  • 6 replies
  • 0 likes

Samsung Galaxy Note 9 Reservation/ Pre Order & Questions

Hey Everyone!   Samsung is about to announce the Samsung Galaxy Note 9 in just about an hr!. From the leaks its so far a amazing device! I will update this with the specs and launch date / pre order date when they announce it!    Below is how to do a...

Meowmix by I'm a trusted advisor
  • 18649 Views
  • 150 replies
  • 4 likes

Resolved! Does Rogers support conditional call forwarding ?

Hey everyone, Just wanted to ask since I've been getting mixed answers but does anyone know if rogers supports conditional call forwarding ? I want to enable call forwarding if my phone is unreachable but the rep I spoke to insisted they only support...

Huawei probe by Federal government

Hi, I just found out the federal government is investigating potential ties between Huawei and the Chinese authorities. Huawei products have been already banned in the US and more recently in Australia. What is the potential implication for owners of...

LDMtl by I've been here awhile
  • 1925 Views
  • 2 replies
  • 0 likes

Resolved! Android Oreo

Anyone knows when Oreo 8.0 will be available ??     ***Edited Labels***

Dart1969 by I've been around
  • 27217 Views
  • 76 replies
  • 0 likes

Resolved! PayGO phone number reassigned

My mom has a Rogers DORO phone for seniors (she is 87). She used it while in hospital and after for a while. Then stored it in her bookcase. Now about a year later an old girlfriend of hers told her that a stranger is answering here cell phone. I tri...

telios by I plan to stick around
  • 5431 Views
  • 11 replies
  • 0 likes

Resolved! Dead zones

is there a place to report dead zones, i live in Calgary and there are a number of places where i can count on having no bars or full bars but can never get a call through, i have a iphone 3gs with ios 4.2 and have done the whole network reset thing ...

Carusk by I've been here awhile
  • 10080 Views
  • 9 replies
  • 0 likes

Cell Phone Reception in West Vancouver

I live in the Vancouver area and have a Rogers plan (obviously, since I'm posting here) but periodically, it will randomly go into Roaming mode. It seems to happen most when I'm at my office in West Vancouver but has happened elsewhere on the North S...

CatH15 by I've been around
  • 7109 Views
  • 8 replies
  • 0 likes

Resolved! Data add-on

Hi everyone,   I just bought a "pay as you go" sim card from a vendor in Montreal. The sales assistant told me to choose the "Talk all Day" plan and then purchase the 500mb / 20$ option as I mostly need data. However, I could find neither option. Whe...

Eikinator by I've been around
  • 4960 Views
  • 6 replies
  • 0 likes

Resolved! Pay As You Go $65 plan

I am new to Canada and just yesterday got my new pay as you go account set up with $65 plan. when I checked the balance in the evening it shows only ~ $12.42. Is it normal? I tried speaking to the customer care and he said it is fine. Is the balance ...

tenzy1 by I've been here awhile
  • 4799 Views
  • 9 replies
  • 0 likes