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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34647 Views
  • 4 replies
  • 9 likes

LTE with Redmi 5 plus

Hi I am using Redmi 5 Plus phone on Rogers Network but I am not getting LTE connection anywhere in Toronto. This phone is capable of LTE. It says 4G but not LTE.     **Added Labels***

Umerqur by I've been here awhile
  • 3604 Views
  • 3 replies
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Resolved! "No SIM card installed"

I bought an iPhone X recently, and about once or twice a week, it will tell me there's no SIM card installed. It lasts for minutes, sometimes an hour or more, then the phone will be fine for a long time. This last time it's been fine for well over a ...

Resolved! Clarification on $250 off promo when activating an iPhone and Apple Watch

I was just on a live chat and the agent had no idea what I was talking about and transferred me to retentions which was an infinite wait. Got fed up and ended the chat. So here’s my question. It’s pretty simple:I upgraded one of my lines from an iPho...

nasa25 by I'm a trusted contributor
  • 4382 Views
  • 4 replies
  • 0 likes

LTE Speed on XS

I know there have been some things going around about this but wanted to know and hope it could be fixed with a carrier update or something. Since going to the XS Max my LTE down speeds near home has dropped from 40-60 to 6-10MB/s.    I've already do...

bdobson by I plan to stick around
  • 4342 Views
  • 4 replies
  • 1 likes

Apple Watch Transfer exisiting data plan

Anyone know on how re-setup existing data plan on apple watch? I noticed that once you setup plan once, let say you wipe your watch or get new one and want to re-use watch pan that your already have, rogers does not seem to let you to select plan you...

dstochmal by I've been here awhile
  • 2379 Views
  • 1 replies
  • 0 likes

Resolved! TV Call Display

How do I set up my Home Phone to show who is calling on my TV?     **Added Labels***

Tazzy0001 by I've been around
  • 4562 Views
  • 3 replies
  • 0 likes

Resolved! AT&T LG V20 will not Update to Android Oreo 8.0

Bought a AT&T-branded unlocked LG V20 from B&H Online store...been using it on Rogers since Dec ... but it's not receiving the newly released Android Oreo 8.0 update. I've even tried using LG Bridge to update the software but it says "cannot check fo...

Aetius by I've been here awhile
  • 10999 Views
  • 5 replies
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Samsung galaxy note 5 Questions!

Did Rogers stop supporting this phone for security and or any more bug fixes? will google stop supporting soon in chrome for android 7.0?       ***Edited Labels***

cafekief by I'm an enthusiast
  • 2861 Views
  • 2 replies
  • 0 likes

Resolved! Apple Watch Series 4 Device Protection

Hello Everyone,                Any one knows if Rogers is giving Device Protection for Series 4 Watch.    *** Edited Labels ***

prakaash by I've been here awhile
  • 4190 Views
  • 4 replies
  • 0 likes

Resolved! Apple Watch LTE: 3rd-party apps can't get data?

I have an Apple Watch Series 3 with LTE, I activated an LTE plan with it, and it looks like none of the 3rd-party apps I installed on the Watch has any access to LTE data. The Apple build-in apps have no issue accessing LTE at all.   Is there somethi...

benad84 by I've been here awhile
  • 3924 Views
  • 3 replies
  • 0 likes

Resolved! Rogers NHL LIVE will not work on Google Chrome browser

As the title says, if I go to nhllive.rogers.com all I get is a "400 Bad Request". I streamed the Habs/Leafs game just fine using the android app -> Chromecast to watch on the TV, but now I'm upstairs on the PC and being forced to watch the Flames/Ca...

gibbs79 by I've been here awhile
  • 7495 Views
  • 3 replies
  • 0 likes

Surface Pro 6 LTE/eSIM

Will the surface pro 6 just announced have LTE and or Esim support soon?       ***Added Labels***

cafekief by I'm an enthusiast
  • 4511 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Home Phone rings late

Just got Ignite internet/TV/Phone package.   The phone number was ported from Bell to Rogers. When I call from my cell phone on Bell, the Rogers home phone does not ring until my 3rd ring. Is this normal? Should it ring on the first one?   ***EDITED ...

bhoward57 by I plan to stick around
  • 3619 Views
  • 4 replies
  • 0 likes

Resolved! Nextbox 3 - forced resolution to 1080p issue

Hi   Since an update in March my Nextbox 3 keeps forcing the screen resolution to 1080p.  The problem is that my TV (an LG 50PC3D) maxes out at 1080i.  This creates an invalid format error between the TV and the Cable Box and the image is poor or non...

irelandm by I plan to stick around
  • 16341 Views
  • 34 replies
  • 0 likes

Mobile Internet Plans

I recently took myself off the old Flex Rate Plan for my Rocket Hub - 100GB for $145.00 per month.   I wanted to downgrade our service to the Light Fixed Plan , our circumstances have changed and we just now need occasional use on the Rocket Hub,prob...

lh321 by I've been here awhile
  • 3227 Views
  • 1 replies
  • 0 likes

Wireless Ottawa Outage During Storm (2018)?

Hey all,   Did anyone else have outage for cellular service in the Ottawa area during last night's storm?   Or was the cell system simply that jammed?     **Added Labels**

akselsoft by I plan to stick around
  • 7057 Views
  • 10 replies
  • 0 likes

Call Forwarding

Is someone can help me with the call forwarding. I have tried different codes and none of them is working. Thanks    *** Edited Labels ***  

mecho by I've been around
  • 2382 Views
  • 1 replies
  • 0 likes

LTE WiFi Rocket Stick E8372

Hi, does, anyone knows how to prohibit LTE WiFi Rocket Stick E8372 from automatically opening IE after windows reboot ? I cannot find any settings to disable opening IE with connection status.     ***Edited Labels***

peterpan68 by I've been here awhile
  • 9586 Views
  • 6 replies
  • 0 likes