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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 35244 Views
  • 4 replies
  • 9 likes

Cannot link Internet account to Myrogers

Hello!   MyRogers account is set up and linked properly to my wireless phone account.  However, I also have an internet account. Both accounts were created in August on the same day, and I have tried calling 6 times to have my internet account linked...

Gillam94 by I've been around
  • 2326 Views
  • 1 replies
  • 0 likes

Unable to connect to Rogers Network

Been having the problem since last night with connecting to the cell network. Top left corner continues to say "searching". I've tried Network Settings resets, updated carrier settings, and power cycle to no avail. It's an iPhone 6.    Any tips?    T...

LG G7 EXTREME LACK OF UPDATES

This phone costs over a $1000 and is a flagship device and hasn't seen any updates since July, it is sitting on July android security patch. This is totally unacceptable behavior from both LG and Rogers, I want a refund on this device from Rogers. Th...

IainS by I plan to stick around
  • 6760 Views
  • 17 replies
  • 1 likes

PSA - DO NOT update Series 4 Apple Watches to 5.1

My series 4 watch is bricked.Tons of stories online of this happening. It’s a massive issue. Apple support are working on it. No ETA right now.If you have a watch stuck at the Apple logo, leave it off the power and let the battery drain and eventuall...

nasa25 by I'm a trusted contributor
  • 5754 Views
  • 11 replies
  • 1 likes

Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hey everyone!!Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes ...

Meowmix by I'm a trusted advisor
  • 471151 Views
  • 2931 replies
  • 4 likes

Resolved! Rogers removes GameCentre after Internet upgrade

So get this: my download quota was starting to get hit so I called Rogers to get an upgrade from my Ignite 60 package. They said I could get Ignite 100u with unlimited download for only $10 more a month. So I got it.   Next day I went to watch GameCe...

Kpare by I plan to stick around
  • 10185 Views
  • 11 replies
  • 0 likes

IPhone XS Max

Random issues which I'll list below I have been having since I got the phone a day or 2 after it launched on Rogers.    1. Calls constantly failing when I'm trying to dial out. 2. Calls dropping when I have 2 other people on the line at the same time...

tripppyj1 by I've been here awhile
  • 8124 Views
  • 18 replies
  • 0 likes

Announcing! The Rogers MyWiFi App Beta Test! **ENDED**

  Hey Community!   Our next Beta Test has arrived!   The Rogers MyWiFi Beta Test is our next beta test, open from October 15th 5PM to October 26th 5PM. There will be a survey to submit following your testing period.   To show you how much we value yo...

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Resolved! LG ThinQ V40 on Rogers

Any information if we can expect the LG V40 to be available with Rogers?   Expected to be announced next week on Oct 4th.   *Edited Labels*

Prospect by I plan to stick around
  • 3533 Views
  • 3 replies
  • 1 likes

Setting up Voice Mail on Cell Phone

NOTE: We have a Cell Phone plan with two phones.  The voice mail was set up for one but I could not set it up for the other. There are on line instructions to hold down the 1 on the phone to get further instructions, but I would just get a voice that...

User14 by I'm a trusted contributor
  • 3771 Views
  • 1 replies
  • 1 likes

Resolved! Wifi Calling With iOS 12 / 12.0.1

I have two iPhones (SE) with updated Apple IOS 12.0.1 (latest). Since the iOS update (and it could be just coincidence), I no longer seem to have Rogers Wifi Calling functionality.  Previously when at home and connected to wifi, I would have the word...

Ontario by I plan to stick around
  • 5960 Views
  • 1 replies
  • 0 likes

LG G7 ThinkQ Reservation Number / Questions

Hey Everyone!   LG has announced the LG G7 ThinkQ.The device features a dual 16-megapixel camera package, new ‘Boombox Speakers’ that use the phone’s resonance chamber as a woofer to amplify bass, a dedicated AI button and a notched 6.1-inch display,...

Meowmix by I'm a trusted advisor
  • 6475 Views
  • 14 replies
  • 3 likes

Resolved! NHL App not playing stream

Hi,   So I'm having issues with my gamecentre live subscription on my Apple TV (3rd generation). And I'm at my wits end.   I'm able to log in but there is no streaming available. Here's my log in procedure;   Settings>Buy Rogers NHL GameCentre LIVE>E...

jandrew2 by I'm here a lot
  • 30807 Views
  • 42 replies
  • 0 likes

Resolved! Answering Machine temp password

Never used my ROGERS telephone answering feature. (No idea where the paperwork is). What is my temporary password?     ***Added Labels***

KJDenby by I've been here awhile
  • 3876 Views
  • 3 replies
  • 0 likes

LTE with Redmi 5 plus

Hi I am using Redmi 5 Plus phone on Rogers Network but I am not getting LTE connection anywhere in Toronto. This phone is capable of LTE. It says 4G but not LTE.     **Added Labels***

Umerqur by I've been here awhile
  • 3809 Views
  • 3 replies
  • 0 likes

Resolved! "No SIM card installed"

I bought an iPhone X recently, and about once or twice a week, it will tell me there's no SIM card installed. It lasts for minutes, sometimes an hour or more, then the phone will be fine for a long time. This last time it's been fine for well over a ...

Resolved! Clarification on $250 off promo when activating an iPhone and Apple Watch

I was just on a live chat and the agent had no idea what I was talking about and transferred me to retentions which was an infinite wait. Got fed up and ended the chat. So here’s my question. It’s pretty simple:I upgraded one of my lines from an iPho...

nasa25 by I'm a trusted contributor
  • 4683 Views
  • 4 replies
  • 0 likes

LTE Speed on XS

I know there have been some things going around about this but wanted to know and hope it could be fixed with a carrier update or something. Since going to the XS Max my LTE down speeds near home has dropped from 40-60 to 6-10MB/s.    I've already do...

bdobson by I plan to stick around
  • 4646 Views
  • 4 replies
  • 1 likes