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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34801 Views
  • 4 replies
  • 9 likes

Resolved! LG ThinQ V40 on Rogers

Any information if we can expect the LG V40 to be available with Rogers?   Expected to be announced next week on Oct 4th.   *Edited Labels*

Prospect by I plan to stick around
  • 3393 Views
  • 3 replies
  • 1 likes

Setting up Voice Mail on Cell Phone

NOTE: We have a Cell Phone plan with two phones.  The voice mail was set up for one but I could not set it up for the other. There are on line instructions to hold down the 1 on the phone to get further instructions, but I would just get a voice that...

User14 by I'm a trusted contributor
  • 3646 Views
  • 1 replies
  • 1 likes

Resolved! Wifi Calling With iOS 12 / 12.0.1

I have two iPhones (SE) with updated Apple IOS 12.0.1 (latest). Since the iOS update (and it could be just coincidence), I no longer seem to have Rogers Wifi Calling functionality.  Previously when at home and connected to wifi, I would have the word...

Ontario by I plan to stick around
  • 5830 Views
  • 1 replies
  • 0 likes

LG G7 ThinkQ Reservation Number / Questions

Hey Everyone!   LG has announced the LG G7 ThinkQ.The device features a dual 16-megapixel camera package, new ‘Boombox Speakers’ that use the phone’s resonance chamber as a woofer to amplify bass, a dedicated AI button and a notched 6.1-inch display,...

Meowmix by I'm a trusted advisor
  • 5988 Views
  • 14 replies
  • 3 likes

Resolved! NHL App not playing stream

Hi,   So I'm having issues with my gamecentre live subscription on my Apple TV (3rd generation). And I'm at my wits end.   I'm able to log in but there is no streaming available. Here's my log in procedure;   Settings>Buy Rogers NHL GameCentre LIVE>E...

jandrew2 by I'm here a lot
  • 29197 Views
  • 42 replies
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Resolved! Answering Machine temp password

Never used my ROGERS telephone answering feature. (No idea where the paperwork is). What is my temporary password?     ***Added Labels***

KJDenby by I've been here awhile
  • 3679 Views
  • 3 replies
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LTE with Redmi 5 plus

Hi I am using Redmi 5 Plus phone on Rogers Network but I am not getting LTE connection anywhere in Toronto. This phone is capable of LTE. It says 4G but not LTE.     **Added Labels***

Umerqur by I've been here awhile
  • 3674 Views
  • 3 replies
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Resolved! "No SIM card installed"

I bought an iPhone X recently, and about once or twice a week, it will tell me there's no SIM card installed. It lasts for minutes, sometimes an hour or more, then the phone will be fine for a long time. This last time it's been fine for well over a ...

Resolved! Clarification on $250 off promo when activating an iPhone and Apple Watch

I was just on a live chat and the agent had no idea what I was talking about and transferred me to retentions which was an infinite wait. Got fed up and ended the chat. So here’s my question. It’s pretty simple:I upgraded one of my lines from an iPho...

nasa25 by I'm a trusted contributor
  • 4492 Views
  • 4 replies
  • 0 likes

LTE Speed on XS

I know there have been some things going around about this but wanted to know and hope it could be fixed with a carrier update or something. Since going to the XS Max my LTE down speeds near home has dropped from 40-60 to 6-10MB/s.    I've already do...

bdobson by I plan to stick around
  • 4459 Views
  • 4 replies
  • 1 likes

Apple Watch Transfer exisiting data plan

Anyone know on how re-setup existing data plan on apple watch? I noticed that once you setup plan once, let say you wipe your watch or get new one and want to re-use watch pan that your already have, rogers does not seem to let you to select plan you...

dstochmal by I've been here awhile
  • 2419 Views
  • 1 replies
  • 0 likes

Resolved! TV Call Display

How do I set up my Home Phone to show who is calling on my TV?     **Added Labels***

Tazzy0001 by I've been around
  • 4625 Views
  • 3 replies
  • 0 likes

Resolved! AT&T LG V20 will not Update to Android Oreo 8.0

Bought a AT&T-branded unlocked LG V20 from B&H Online store...been using it on Rogers since Dec ... but it's not receiving the newly released Android Oreo 8.0 update. I've even tried using LG Bridge to update the software but it says "cannot check fo...

Aetius by I've been here awhile
  • 11105 Views
  • 5 replies
  • 0 likes

Samsung galaxy note 5 Questions!

Did Rogers stop supporting this phone for security and or any more bug fixes? will google stop supporting soon in chrome for android 7.0?       ***Edited Labels***

cafekief by I'm an enthusiast
  • 2896 Views
  • 2 replies
  • 0 likes

Resolved! Apple Watch Series 4 Device Protection

Hello Everyone,                Any one knows if Rogers is giving Device Protection for Series 4 Watch.    *** Edited Labels ***

prakaash by I've been here awhile
  • 4262 Views
  • 4 replies
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Resolved! Apple Watch LTE: 3rd-party apps can't get data?

I have an Apple Watch Series 3 with LTE, I activated an LTE plan with it, and it looks like none of the 3rd-party apps I installed on the Watch has any access to LTE data. The Apple build-in apps have no issue accessing LTE at all.   Is there somethi...

benad84 by I've been here awhile
  • 3985 Views
  • 3 replies
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Resolved! Rogers NHL LIVE will not work on Google Chrome browser

As the title says, if I go to nhllive.rogers.com all I get is a "400 Bad Request". I streamed the Habs/Leafs game just fine using the android app -> Chromecast to watch on the TV, but now I'm upstairs on the PC and being forced to watch the Flames/Ca...

gibbs79 by I've been here awhile
  • 7597 Views
  • 3 replies
  • 0 likes

Surface Pro 6 LTE/eSIM

Will the surface pro 6 just announced have LTE and or Esim support soon?       ***Added Labels***

cafekief by I'm an enthusiast
  • 4537 Views
  • 1 replies
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Resolved! Rogers Home Phone rings late

Just got Ignite internet/TV/Phone package.   The phone number was ported from Bell to Rogers. When I call from my cell phone on Bell, the Rogers home phone does not ring until my 3rd ring. Is this normal? Should it ring on the first one?   ***EDITED ...

bhoward57 by I plan to stick around
  • 3682 Views
  • 4 replies
  • 0 likes