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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34596 Views
  • 4 replies
  • 9 likes

Wifi Connectivity - Work Laptop connected but no internet

I have an issue with a corporate laptop that cannot seem to connect to the wifi network for internet access (so that the corporate VPN tunnel can be created. Has anyone encountered this and what solutions have you found? Other devices seems to connec...

barold by I'm here a lot
  • 2403 Views
  • 1 replies
  • 0 likes

Re: Internet Outage?

Is anyone aware of the internet and cable outage in Brampton. What is the current status and when can we expect to be back online? I work from home and have lost a half day not being able to connect to the internet.

jacash01 by I've been here awhile
  • 3313 Views
  • 5 replies
  • 0 likes

Android email password change

Using a Moto X, first one.   1. Changed Rogers email password. Successful. 2. Changed my email password in my iPad settings. Successful. 3. Changed my email password in my iPod settings. Successful. 4. Changed my email password in my Moto X. Not succ...

dannibal by I plan to stick around
  • 3112 Views
  • 2 replies
  • 0 likes

Resolved! NHL All-Star Skills competition NOT AVAILABLE

After spending a week being reassured by Rogers NHL Live support staff that the NHL All-Star Skills competition would be available to NHL Live subscribers, I found out today, five hours before the event, that the Skills competition will NOT be availa...

KGill67 by I plan to stick around
  • 2589 Views
  • 3 replies
  • 0 likes

Low Download Speeds on Laptop via WiFi

Excuse my 'limited' knowledge..  Curious why ( using wifi; not Ethernet), my laptop can only get up to 50 mbps download..  My apple iphone; almost 600 mbps? This is what I have (below)... Any help/info, much appreciated! ROGERS IGNITE 500 - UNLIMITED...

oroberts by I've been around
  • 2131 Views
  • 1 replies
  • 0 likes

Resolved! unwanted text messages...

From the day I activated an i-phone 3 gs I have received one text message a day with a "win an i-pad" message by answering a silly multiple choice message and texting back to 55 155.   On my last bill I had a $60 add on that seemed to be related for ...

cdnklc by I've been here awhile
  • 54037 Views
  • 40 replies
  • 0 likes

CGN3 status led is off!

CGN3 status led is off, US led is flashing and other leds are working well, is my CGN3 broken?

WilsonH by I've been around
  • 2741 Views
  • 1 replies
  • 0 likes

Resolved! Game Center Live cannot login Apple TV

3rd generation Apple TV enter MyRogers ID and password at the appropriate screen, then simply returned to the sign-in screen. no error message. never a problem before. sign-in with Desktop works fine.    tried workarounds - "restore" Apple TV , and s...

Ranger61 by I'm here a lot
  • 5985 Views
  • 10 replies
  • 0 likes

Resolved! Occasional Text Going to Email Instead

Today, and once last summer, I received a text as an email from <number>@mms.rogers.com.  Senders were different but in both cases, the sender's phone was on the Rogers network - one Android and one iPhone.  My phone is Android and I had upgraded pho...

Memumster by I've been here awhile
  • 12210 Views
  • 2 replies
  • 0 likes

Resolved! Compatible speeds and current support for galaxy note 9

What can the Galaxy note 9 do in speeds and what will rogers support? I currently has data saver on so it slows the speeds.Should do in separate forum is that will it ever support the esim module?       ***Added Labels***

cafekief by I'm an enthusiast
  • 3063 Views
  • 3 replies
  • 0 likes

WiFi Calling and VoLTE for Google Pixel

Does anyone have any information as to whether WiFi Calling and VoLTE will be supported on the Google Pixel? My Pixel is pretty much useless at home without these features. For a flagship, I am shocked that these features were not offered from the Pi...

skip501 by I plan to stick around
  • 65216 Views
  • 281 replies
  • 1 likes

Resolved! Blackouts

I am in Toronto. Are there any games blacked out for me other than some Leaf games? For instance if there are games that do not involve the leafs but are available on TVA sports (a channel that I do not subscribe to but is available). Are those consi...

mknycto by I've been here awhile
  • 47749 Views
  • 153 replies
  • 0 likes

Resolved! Message Waiting Light Not Working on Home Phone

When I recently switched my home phone, internet and TV services from Bell to Rogers, the message waiting light for voicemail on my home phone stopped working.  I had Bell voicemail before and the message waiting light worked fine.  Rogers voicemail ...

JimPaulin by I've been around
  • 4453 Views
  • 4 replies
  • 0 likes

Resolved! Batteries on the Rocket Hub MF275 and the Mystery USB port?

First off, I live in a location where there is no electricity. I need to run a generator to power and charge everything.  At first I was using the ZTE MF970 mobile hotspot which I still have it was great and worked perfectly and had a fantastic batte...

Mystery USB port
MapleBay by I'm here a lot
  • 18039 Views
  • 11 replies
  • 0 likes

Mobile network reliability in Van

I need some advice on what I should do...I moved to south surrey from calgary just over a year ago. Since then I've been patiently waiting for my contract to expire cause the service is just non existent in some areas( my basement apartment being one...

Beezer5555 by I've been around
  • 2360 Views
  • 2 replies
  • 0 likes

Facebook/LG V30 restarts

So yesterday I tried to make out bound call to father and or mother and it would go through for 2 seconds then it hanged up. Then restart my lg and it work. Any timeline when bug fixes coming to the LG V30? And also Fb not letting me share things to ...

cafekief by I'm an enthusiast
  • 1818 Views
  • 1 replies
  • 0 likes

Resolved! New phone activation

My wife joined my previous Rogers account on Tuesday and bought an iPhone 4. She left the store after they told her that activating the phone could take a few hours. It is now Thursday night and the phone still isn't connecting to the network. We hav...

goodfella114 by I plan to stick around
  • 21620 Views
  • 42 replies
  • 0 likes

Resolved! Google Pixel 1/2 Security Patches

Well, its November, yet my Pixel 2 is still only patched to September. What is going on Rogers?   ***EDITED LABELS***

BatJoe by I plan to stick around
  • 9058 Views
  • 20 replies
  • 1 likes