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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34214 Views
  • 4 replies
  • 9 likes

Resolved! Change of Pay As You Go Wireless Account Owner

My mother got her Pay As You Go phone number from a friend a few years ago.  Her friend has remained the account owner of the number.  Recently, I tried to set up auto top-up for her, but wasn't able to as it required the account owner's credit card....

w3c by I've been here awhile
  • 3300 Views
  • 4 replies
  • 0 likes

Anyone using a Oneplus 6T?

 I recently switched from an Iphone X to Oneplus 6T and to say that I was impressed would be an understatement, it is an absolutely a gorgeous device, however, it does not get along well with Rogers. I get constant Network drops, It would lose all co...

Skyteam7 by I've been here awhile
  • 6455 Views
  • 8 replies
  • 0 likes

Apple iPhone Xs / Xr & Xs Max Questions / Reservation numbers!

Hey Everyone! Welcome back to my annual iPhone Reservation thread!  Once again its the time of the year that Apple will be announcing their new iPhone line up in a few hrs!. Once Rogers has announce when they will add the Apple iPhoneXs / Xr and Xs ...

Meowmix by I'm a trusted advisor
  • 109334 Views
  • 712 replies
  • 2 likes

3g network unstable in ottawa this week

anyone else experiencing 3g outages in Ottawa this month?  my phone keeps losing connection at the most inconvenient times!   Even to the point of NoService at all.

lina0001 by I've been around
  • 1712 Views
  • 1 replies
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Resolved! Does calling voicemail count towards my used minutes?

I bought the 100min a year voice Pay As You Go plan which I believe comes with voicemail.  If I call in to set up my voicemail or check it does that count against my 100 minutes of voice?     ***Edited Labels***

phoneq by I've been here awhile
  • 16362 Views
  • 20 replies
  • 0 likes

Resolved! NHL Gamecenter desktop browser UI issues

Hi, I love the Gamecenter Live service, but ever since you revamped the UI, there have been a few issues that are driving me crazy...   First, and most importantly... On the Schedule page, the "Scores On/Off" toggle button always defaults to "On", ev...

Sharkbasket by I've been here awhile
  • 16292 Views
  • 40 replies
  • 0 likes

Downgrade pie to oreo

Upgraded my Galaxy S9+ from Oreo to Pie and wish I didn't. Some major issues such especially with Bluetooth. If anybody upgraded only to downgrade back to Oreo let me know how you went about. I seriously find Pie horrible.   ***EDITED LABELS***

Feralcat by I plan to stick around
  • 3094 Views
  • 5 replies
  • 0 likes

Samsung S9 & S9 Plus - Android PIE

Hey Community,   Unfortunate news, we have confirmed with Samsung this morning that the FOTA has been delayed until February 7th, 2019.   Thank you all for you patience over the past 24hrs and to come.  As always, we aim to be as open and transparent...

RogersDarrell by Community Manager (Retired)
  • 7712 Views
  • 13 replies
  • 3 likes

Resolved! Switching SIM Cards

Hi, I currently have a samsung corby and I am wondering if I could buy a new Samsung galaxy s3 and not upgrade my plan. Could I then put the Sim card from my old phone into the gs3???   ****Edited Labels****

bboz9 by I've been around
  • 35888 Views
  • 14 replies
  • 0 likes

Samsung Galaxy S8 Plus July OTA

@RogersRoland Just wondering why Bell etc have already pushed the July OTA for the Samsung Galaxy S8+ (SM-G955W) And Rogers doesn't even mention it as "coming soon"?https://www.sammobile.com/firmwares/galaxy-s8-plus/SM-G955W/

shaggyskunk by I'm a trusted contributor
  • 6588 Views
  • 16 replies
  • 0 likes

Resolved! Note 9 with Pie Stuck in Night Mode

For some reason my phone got stuck in night mode. I been trying to disable night mode but it doesn't work... any help?   *Added Labels*  

aitorgoyare by I've been here awhile
  • 3377 Views
  • 6 replies
  • 0 likes

Not able to call a Bell number that use to be on Rogers

Hi,   Many of my contacts on the rogers network have not been able to call my phone number which has been ported to the Bell network. I have reached out to Bell about this situation and they have identified that this is a translation failure that is ...

Resolved! Text Message Notifications

Samsung A8 - I am not getting notification of texts received from one of my contacts. There is a bell icon with a diagonal line through it next to her name on the conversation page. I have checked her details but can't see anything difference in setu...

G_Thompson by I've been here awhile
  • 43290 Views
  • 2 replies
  • 0 likes

Resolved! MyWiFi App - remote operation

If I have set limits on the My Wifi app for my childrens' devices and I leave the house, do those limits continue to apply?   ***EDITED LABELS***

Helios0500 by I've been around
  • 1787 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Release of Gigabit LTE?

at what point will rogers wireless release Gigabit LTE in #mertoVancouver/BC.. ETC my If my LG V30 is Capable of doing it!?

cafekief by I'm an enthusiast
  • 6416 Views
  • 11 replies
  • 0 likes

Resolved! Mobile Hotspot not working

Can't initiate mobile hotspot using Nexus 5 ever since moving to Rogers network   Hello,   I switched over to a Rogers mobile plan for my Nexus 5 phone about a month ago. Before, I was a Fido, then Freedom Mobile customer. I've been having an issue e...

Yzz by I've been around
  • 9383 Views
  • 1 replies
  • 0 likes

Android 9 (PIE)

Google has officially released Android 9 (PIE). And big surprise, Rogers is behind on releasing the August security patch and Android 9 (PIE). Their useless OS Upgrade sheet has nothing.   What's going on Rogers?     ***Added Labels***

BatJoe by I plan to stick around
  • 28392 Views
  • 90 replies
  • 1 likes