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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34088 Views
  • 4 replies
  • 9 likes

3g network unstable in ottawa this week

anyone else experiencing 3g outages in Ottawa this month?  my phone keeps losing connection at the most inconvenient times!   Even to the point of NoService at all.

lina0001 by I've been around
  • 1681 Views
  • 1 replies
  • 0 likes

Resolved! Does calling voicemail count towards my used minutes?

I bought the 100min a year voice Pay As You Go plan which I believe comes with voicemail.  If I call in to set up my voicemail or check it does that count against my 100 minutes of voice?     ***Edited Labels***

phoneq by I've been here awhile
  • 16167 Views
  • 20 replies
  • 0 likes

Resolved! NHL Gamecenter desktop browser UI issues

Hi, I love the Gamecenter Live service, but ever since you revamped the UI, there have been a few issues that are driving me crazy...   First, and most importantly... On the Schedule page, the "Scores On/Off" toggle button always defaults to "On", ev...

Sharkbasket by I've been here awhile
  • 15928 Views
  • 40 replies
  • 0 likes

Downgrade pie to oreo

Upgraded my Galaxy S9+ from Oreo to Pie and wish I didn't. Some major issues such especially with Bluetooth. If anybody upgraded only to downgrade back to Oreo let me know how you went about. I seriously find Pie horrible.   ***EDITED LABELS***

Feralcat by I plan to stick around
  • 3042 Views
  • 5 replies
  • 0 likes

Samsung S9 & S9 Plus - Android PIE

Hey Community,   Unfortunate news, we have confirmed with Samsung this morning that the FOTA has been delayed until February 7th, 2019.   Thank you all for you patience over the past 24hrs and to come.  As always, we aim to be as open and transparent...

RogersDarrell by Community Manager (Retired)
  • 7543 Views
  • 13 replies
  • 3 likes

Resolved! Switching SIM Cards

Hi, I currently have a samsung corby and I am wondering if I could buy a new Samsung galaxy s3 and not upgrade my plan. Could I then put the Sim card from my old phone into the gs3???   ****Edited Labels****

bboz9 by I've been around
  • 35679 Views
  • 14 replies
  • 0 likes

Samsung Galaxy S8 Plus July OTA

@RogersRoland Just wondering why Bell etc have already pushed the July OTA for the Samsung Galaxy S8+ (SM-G955W) And Rogers doesn't even mention it as "coming soon"?https://www.sammobile.com/firmwares/galaxy-s8-plus/SM-G955W/

shaggyskunk by I'm a trusted contributor
  • 6366 Views
  • 16 replies
  • 0 likes

Resolved! Note 9 with Pie Stuck in Night Mode

For some reason my phone got stuck in night mode. I been trying to disable night mode but it doesn't work... any help?   *Added Labels*  

aitorgoyare by I've been here awhile
  • 3296 Views
  • 6 replies
  • 0 likes

Not able to call a Bell number that use to be on Rogers

Hi,   Many of my contacts on the rogers network have not been able to call my phone number which has been ported to the Bell network. I have reached out to Bell about this situation and they have identified that this is a translation failure that is ...

Resolved! Text Message Notifications

Samsung A8 - I am not getting notification of texts received from one of my contacts. There is a bell icon with a diagonal line through it next to her name on the conversation page. I have checked her details but can't see anything difference in setu...

G_Thompson by I've been here awhile
  • 43201 Views
  • 2 replies
  • 0 likes

Resolved! MyWiFi App - remote operation

If I have set limits on the My Wifi app for my childrens' devices and I leave the house, do those limits continue to apply?   ***EDITED LABELS***

Helios0500 by I've been around
  • 1754 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Release of Gigabit LTE?

at what point will rogers wireless release Gigabit LTE in #mertoVancouver/BC.. ETC my If my LG V30 is Capable of doing it!?

cafekief by I'm an enthusiast
  • 6313 Views
  • 11 replies
  • 0 likes

Resolved! Mobile Hotspot not working

Can't initiate mobile hotspot using Nexus 5 ever since moving to Rogers network   Hello,   I switched over to a Rogers mobile plan for my Nexus 5 phone about a month ago. Before, I was a Fido, then Freedom Mobile customer. I've been having an issue e...

Yzz by I've been around
  • 9241 Views
  • 1 replies
  • 0 likes

Android 9 (PIE)

Google has officially released Android 9 (PIE). And big surprise, Rogers is behind on releasing the August security patch and Android 9 (PIE). Their useless OS Upgrade sheet has nothing.   What's going on Rogers?     ***Added Labels***

BatJoe by I plan to stick around
  • 27427 Views
  • 90 replies
  • 1 likes

Wifi Connectivity - Work Laptop connected but no internet

I have an issue with a corporate laptop that cannot seem to connect to the wifi network for internet access (so that the corporate VPN tunnel can be created. Has anyone encountered this and what solutions have you found? Other devices seems to connec...

barold by I'm here a lot
  • 2308 Views
  • 1 replies
  • 0 likes

Re: Internet Outage?

Is anyone aware of the internet and cable outage in Brampton. What is the current status and when can we expect to be back online? I work from home and have lost a half day not being able to connect to the internet.

jacash01 by I've been here awhile
  • 3140 Views
  • 5 replies
  • 0 likes

Android email password change

Using a Moto X, first one.   1. Changed Rogers email password. Successful. 2. Changed my email password in my iPad settings. Successful. 3. Changed my email password in my iPod settings. Successful. 4. Changed my email password in my Moto X. Not succ...

dannibal by I plan to stick around
  • 2995 Views
  • 2 replies
  • 0 likes