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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 32958 Views
  • 4 replies
  • 9 likes

Samsung Galaxy S8 Plus July OTA

@RogersRoland Just wondering why Bell etc have already pushed the July OTA for the Samsung Galaxy S8+ (SM-G955W) And Rogers doesn't even mention it as "coming soon"?https://www.sammobile.com/firmwares/galaxy-s8-plus/SM-G955W/

shaggyskunk by I'm a trusted contributor
  • 5538 Views
  • 16 replies
  • 0 likes

Resolved! Note 9 with Pie Stuck in Night Mode

For some reason my phone got stuck in night mode. I been trying to disable night mode but it doesn't work... any help?   *Added Labels*  

aitorgoyare by I've been here awhile
  • 2891 Views
  • 6 replies
  • 0 likes

Not able to call a Bell number that use to be on Rogers

Hi,   Many of my contacts on the rogers network have not been able to call my phone number which has been ported to the Bell network. I have reached out to Bell about this situation and they have identified that this is a translation failure that is ...

Resolved! Text Message Notifications

Samsung A8 - I am not getting notification of texts received from one of my contacts. There is a bell icon with a diagonal line through it next to her name on the conversation page. I have checked her details but can't see anything difference in setu...

G_Thompson by I've been here awhile
  • 42474 Views
  • 2 replies
  • 0 likes

Resolved! MyWiFi App - remote operation

If I have set limits on the My Wifi app for my childrens' devices and I leave the house, do those limits continue to apply?   ***EDITED LABELS***

Helios0500 by I've been around
  • 1525 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Release of Gigabit LTE?

at what point will rogers wireless release Gigabit LTE in #mertoVancouver/BC.. ETC my If my LG V30 is Capable of doing it!?

cafekief by I'm an enthusiast
  • 5799 Views
  • 11 replies
  • 0 likes

Resolved! Mobile Hotspot not working

Can't initiate mobile hotspot using Nexus 5 ever since moving to Rogers network   Hello,   I switched over to a Rogers mobile plan for my Nexus 5 phone about a month ago. Before, I was a Fido, then Freedom Mobile customer. I've been having an issue e...

Yzz by I've been around
  • 7657 Views
  • 1 replies
  • 0 likes

Android 9 (PIE)

Google has officially released Android 9 (PIE). And big surprise, Rogers is behind on releasing the August security patch and Android 9 (PIE). Their useless OS Upgrade sheet has nothing.   What's going on Rogers?     ***Added Labels***

BatJoe by I plan to stick around
  • 23081 Views
  • 90 replies
  • 1 likes

Wifi Connectivity - Work Laptop connected but no internet

I have an issue with a corporate laptop that cannot seem to connect to the wifi network for internet access (so that the corporate VPN tunnel can be created. Has anyone encountered this and what solutions have you found? Other devices seems to connec...

barold by I'm here a lot
  • 2117 Views
  • 1 replies
  • 0 likes

Re: Internet Outage?

Is anyone aware of the internet and cable outage in Brampton. What is the current status and when can we expect to be back online? I work from home and have lost a half day not being able to connect to the internet.

jacash01 by I've been here awhile
  • 2770 Views
  • 5 replies
  • 0 likes

Android email password change

Using a Moto X, first one.   1. Changed Rogers email password. Successful. 2. Changed my email password in my iPad settings. Successful. 3. Changed my email password in my iPod settings. Successful. 4. Changed my email password in my Moto X. Not succ...

dannibal by I plan to stick around
  • 2661 Views
  • 2 replies
  • 0 likes

Resolved! NHL All-Star Skills competition NOT AVAILABLE

After spending a week being reassured by Rogers NHL Live support staff that the NHL All-Star Skills competition would be available to NHL Live subscribers, I found out today, five hours before the event, that the Skills competition will NOT be availa...

KGill67 by I plan to stick around
  • 2183 Views
  • 3 replies
  • 0 likes

Low Download Speeds on Laptop via WiFi

Excuse my 'limited' knowledge..  Curious why ( using wifi; not Ethernet), my laptop can only get up to 50 mbps download..  My apple iphone; almost 600 mbps? This is what I have (below)... Any help/info, much appreciated! ROGERS IGNITE 500 - UNLIMITED...

oroberts by I've been around
  • 1774 Views
  • 1 replies
  • 0 likes

Resolved! unwanted text messages...

From the day I activated an i-phone 3 gs I have received one text message a day with a "win an i-pad" message by answering a silly multiple choice message and texting back to 55 155.   On my last bill I had a $60 add on that seemed to be related for ...

cdnklc by I've been here awhile
  • 49235 Views
  • 40 replies
  • 0 likes

CGN3 status led is off!

CGN3 status led is off, US led is flashing and other leds are working well, is my CGN3 broken?

WilsonH by I've been around
  • 2374 Views
  • 1 replies
  • 0 likes

Resolved! Game Center Live cannot login Apple TV

3rd generation Apple TV enter MyRogers ID and password at the appropriate screen, then simply returned to the sign-in screen. no error message. never a problem before. sign-in with Desktop works fine.    tried workarounds - "restore" Apple TV , and s...

Ranger61 by I'm here a lot
  • 5105 Views
  • 10 replies
  • 0 likes

Resolved! Occasional Text Going to Email Instead

Today, and once last summer, I received a text as an email from <number>@mms.rogers.com.  Senders were different but in both cases, the sender's phone was on the Rogers network - one Android and one iPhone.  My phone is Android and I had upgraded pho...

Memumster by I've been here awhile
  • 10674 Views
  • 2 replies
  • 0 likes

Resolved! Compatible speeds and current support for galaxy note 9

What can the Galaxy note 9 do in speeds and what will rogers support? I currently has data saver on so it slows the speeds.Should do in separate forum is that will it ever support the esim module?       ***Added Labels***

cafekief by I'm an enthusiast
  • 2474 Views
  • 3 replies
  • 0 likes

WiFi Calling and VoLTE for Google Pixel

Does anyone have any information as to whether WiFi Calling and VoLTE will be supported on the Google Pixel? My Pixel is pretty much useless at home without these features. For a flagship, I am shocked that these features were not offered from the Pi...

skip501 by I plan to stick around
  • 44623 Views
  • 281 replies
  • 1 likes