Will the Galaxy S7 / S7 Edge support VoLTE, WiFi calling

[jackthecompguy]

Title says it all. What is the stance on the newest Samsung flagships supporting VoLTE and Wi-Fi calling?

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[Meowmix]

Hello @kavkaz

VOLTE works on the S7 and S7 edge. It's been on since the start.

[kavkaz]

not on the unlocked versions

[Meowmix]

Hello @kavkaz

Most likely will have to wait a bit longer due to them testing it out first with the carriers and then letting the unlocked devices get it. Same happened with the iPhone.

[GibMcFragger]

I just noticed that it's actually not working on mine. Hmmmm...

[Meowmix]

Hello @GibMcFragger

Sometimes it does that I noticed. Most of the time it works though. Depends on the area, weather and such.

[GibMcFragger]

I'll keep an eye on it. 🙂

[Meowmix]

Hello @GibMcFragger

Alright!. I'll keep checking as well with my Samsung rep and also the areas I am in to see what's going on!

[GibMcFragger]

I just reset my network settings. Sometimes things go squirrelly after an update and that has fixed issues in the past.

[sparky70]

I am getting a replacement s7 edge to hopefully fix my problem..  My wife has an S6, we both have VOLTE enabled, she makes a call and her phone stays on LTE.  When I make or receive a call the LTE symbol goes off and switches to 4G.  So for example when she tries to video call me her camera turns on, the calls is initiated, , my phone rings, my phone switches to 4g, I answer , her camera shuts of and we have a regular phone call.  I cannot even initiated a video call on my s7edge.  Called the srevice line,  gave them the story, my phone is over the 14 day limit, but since Ive been with Rogers for so long, they waived the time rule and are sending me a new S7edge.  I hope that fixes the problem..

ANybody else see this with their S7  or S7 Edge? 

[Meowmix]

Hello @sparky70

Weird mine and eveyone that I know that uses the S7 and S7 edge VoLTE. Just tried it again right now to see and on a phone call for 5 or so minutes and still shows LTE on mine.

It seems to be a mix going on

[GibMcFragger]

I've been testing mine since I mentioned it the other day. I get no VoLTE ever anywhere.

[GibMcFragger]

Aha! If I go into the "about device/status" it says VoLTE: Not Registered.

[kavkaz]

did you buy from Samsung or Rogers?

[GibMcFragger]

Rogers (technically Best Buy).

[Meowmix]

Hello @GibMcFragger

It would be the same as getting it from Rogers or any carrier lol.

[GibMcFragger]

Yep! Meaning the problem is on Rogers' end. They haven't enabled it on my account for some reason. It was working fine on my S6E+.

[Meowmix]

Hello @GibMcFragger

That is true. Have Rogers redo ur account and see if the can enable it.

[steveburke23]

Ok, i dont have a galaxy s7 but i have a s6 and sometimes i find my phone wont always use Volte ( maybe because im moving around, using different towers around town, but what i do that enables my Volte is i put my phone in Airplane mode for few seconds then turn back on and Volte then works. ..just a suggestion.

[Meowmix]

Hello @steveburke23

Exactly. That should work as its reseting it but sometimes it doesn't to work. Hopefully they can try it out and see

[GibMcFragger]

Had a long chat with Rogers tech support today. They checked and re-provisioned everything on their end, and it all looks good. Still no VoLTE on my end. There must be something with the S7E. I swear there was an odd VoLTE APN in my S6 Edge+ that isn't on my S7E. I will check when I get home.

[Meowmix]

Hello @GibMcFragger


Hmm mine works just fine without any special plan. My iPhone 6S Plus worked fine and when I switched over, no issues.

See if that is a issue though.