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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @sabesh

Not bad! So far I have for the s8+ the Spigen Neo Hybrid case, rigged armor from Spigen ( both costed me $23 with taxes and delivery due to discounts I got from Spigen and Amazon) and just bought the LED View case which is a Samsung case but got it from Crackberry Canada.

Thats all for the time being lol. I already have the Fast wireless charging pod from last year ( the one the device sits up words or landscape, not the small circle one)

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sabesh
I plan to stick around

Hey @Meowmix

 

Does that wireless charger work with Spigen Armor cases? Thx.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @sabesh

Indeed it does! It worked with my Spigen cases on both the S7 edge and note 7!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sabesh
I plan to stick around

@Meowmix

 

Excellent! I might pick one up too.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @sabesh

Its this one right here!. It's worth the money honestly. Having The always on display while the phone is charging on the wireless it's actually pretty cool!

Do remember it's just the charging pod. You need to use ur own cable and fast adapting charger to make this work.. This doesn't come with it. Thankfuly I have plenty at home lol

http://ca.crackberry.com/samsung-fast-charge-wireless-charging-stand/5A233A23087.htm

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sabesh
I plan to stick around

@Meowmix

 

Thanks for the link! I have two chargers left over from the Note 7 fiasco, lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @sabesh

Neither did I! I actually got 2 extra Type C cables from Crackberry as me and the gf got the Note7 and wanted more cables. I have now 6 Type C cables and 3 Fast charging adapter ( gave the forth one to my sister) lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

italianfitguy
I plan to stick around
I spoke to rogers and they have no record of the blue jays hoodie giveaway. Anyone know anything?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @italianfitguy

This is a in store only promotion via Rogers on Facebook. The call centers don't have much information about this promotion as its promoted by Rogers on Facebook and the stores only.. So only stores have the information. That's why. I also posted that when I got a response by Rogers on Facebook and the stores I called.


" This promotion is being promoted via Facebook, we have offers on different channels. The offer is straight forward, when you activate a new phone on a 2-yr Share Everything plan, you'll be able to get a Blue Jays Hoodie while supplies last, In-store only. If you're out and about, drop in at your local store if you'd like additional details! ~M H"

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

comcry
I plan to stick around
I just read about Samsung's premium care plan... is that coming to Canada? Is it worth it? Thoughts? I love the apple care plan. It's very hassle free!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @comcry

Usually those are only for the US. They never release those here in Canada :(. So i doubt they will now seeing as they haven't announced it for Canada yet... It is worth it

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

That is too bad... Speaking of that - what do all of you do for warranties/protection plans on your Galaxy phones? I've always done AppleCare+ on my iPhones, but when i've had an android its usually been without warranty. The rogers device protection IMHO is a little pricy at $11/mo and a $200 deductible, but I don't see any other option than eating the cost of a brand new one if I break it ($1000+.)

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Mr-Panigale
I plan to stick around
I ordered my phone on a brand new activation on the website around April3rd, however, my application online gave me an error, so i ended up completing it through the phone. I paid the balance off for the device, how can i check my status? I got the s8 plus in black, would i get it next week or no?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Mr-Panigale

Unfortunately u can't check the progress like we can as we did a reservation which shows that. You will have to wait until they email a shipment email letting u know it's been shipped. It might be next week.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @jackthecompguy

I usually just have the protection plan Rogers has. I know its a bit more more for a $1100 device, it's worth it for me.

EDIT - I looked into it. There is a $99 US deductible fee and also the Samsung Galaxy Premium Care will set you back $11.99 per month..

So it's the same thing paying for the Rogers protection program for the same price other then paying $100 more with Rogers for the deductible

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Gatekeeping
I've been around
After reading nearly this entire thread, I just have a simple question:

Can I take advantage of this preorder, get the bonuses, have it shipped to a store for pickup, and then get trade in value on my current s6?

I have about $40 left on this device's account.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Gatekeeping

The pre order bonus is done by Samsung Canada. If u read the whole thread, u would have seen the link I posted in order to follow the steps to get the pre order bonus.

You reserve the device with Rogers, pick a store and once the device has been shipped to the store, u can do the upgrade and do the trade in value for the S6. That all can be done in store upon upgrading

Link as below for pre order gift

http://pages.samsung.com/ca/preordergift/English/index.jsp

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

sgupta
I've been here awhile

Quick Question, 

One of the perks of pre-ordering is also a 6 months Netflix credit.

I ordered two phones, can I use both credits on one account or should I just give one away?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @sgupta

I believe you can use both credits on your Netflix account. Best thing to do is try it when the codes get sent to u.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

peyngn1
I've been here awhile

Any ideas what this means:

Samsung S8/Plus
Galaxy S8 Grey
Status: IN PROGRESS
Like, what stage is this? Is this the same status as the time we reserve the phone or it has changed to become "IN PROGRESS" ?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @peyngn1

If you read my first post on page one u would have seen what it was for.

IN PROGRESS means they have the device in the warehouse and getting it ready to ship out to the store. This can take 1-3 business days to ship out.