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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @gogol

I know that :). Just making that comment due to others have shipped to their stores today as well.. Not just urs..

Yours will be delivered by UPS as u said sometime this afternoon. 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @comcry

Haha its okay! Just wait it out and u will get ur phone!

Atleast Its not like u have to deal with the stores haha.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

comcry
I plan to stick around
Mine was out for delivery at 6am from Concord. I have a feeling all of ours were.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I plan to stick around

Hi @Meowmix,

 

Cool! Smiley Happy 

 

Well, I hope that everybody gets their phones today so we can all enjoy it! Cheers!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @comcry

At 6am that's when they do the scan for out for delivery. The trucks dint start rolling out until 7am lol.

Yeah most likely it

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @gogol

I hope so too! Unfortunately it seems some may have to wait as they ordered late and have to wait until the new batches come in. But the older orders should be out.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Leslieiswaiting
I plan to stick around

Looks like deliver "By the end of the day"

 

The UPS App will email you with graphical updates as the process moves along.

Just sign up for email notification 

 

Looks like a lot of us on here are going to be having our S8 for the weekend...fingers crossed.

 

Weight:

2.0 lbs

 

Package Progress

Location

Date

Local Time

Description

Concord,ON, Canada

04/27/2017

09:23 PM

Destination Scan

 

04/27/2017

09:22 PM

Origin Scan

Canada

04/27/2017

07:23 PM

Order Processed: Ready for UPS

Tracking results provided by UPS 28/04/2017 Eastern Time

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Leslieiswaiting

Usually they deliver before 7pm as that'd their cut off time but I have gotten all my UPS items around 12-2pm all the time. U will get it today though!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I plan to stick around

My tracking still just shows a label has been created, but nothing more.  I wonder which warehouse this is shipping from since I'm in Vancouver.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Leslieiswaiting
I plan to stick around

@DeanD

Look under package location it should tell you.

 

@Meowmix  Yeah I am really hoping it does arrive this afternoon that would be great.  It will be just one week into its official Launch 🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @DeanD

Usually UPS does that at times where they forget to input the scans.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I plan to stick around

@Meowmix  @Leslieiswaiting

 

Yeah, when I checked this morning at 7am PDT it was still in the label stage, so no point of origin.  It's now been updated as of 8am PDT, and it's on the truck for delivery today.  It's coming from a local source, so should be in my hands today!  Yay!

 

Now I'm delaying all my tasks until this stuff arrives since it requires a signature to deliver.  I already know that as soon as I leave for even the most trivial of things, they will show up.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

MrNineties
I plan to stick around

Got my Gear VR delivered yesterday. Phone came on the 21st, after having done the Pay Now reservation option on the 5th of April.

 

Anyone need a Gear VR, sealed in box, that missed out? $160 it's yours 😉

 

PS, also got a text alert indicating the Netflix promo is being held up by a system issue which they're working to resolve.

 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @MrNineties

Keep it! Lol i would haha. I have used mine a few times and like watching Netflix on it lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Leslieiswaiting
I plan to stick around

OMG my phone just arrived without any warning from UPS 🙂

The site still show In Tranist on Time

Yes I was home to sign for it... @DeanD 

The SIM Card and holder is stuck onto the front of the box so you can't see the Aqua Blue S8+ labeling.

 

Its acutally very fast condiering my order was flagged just yesterday as having an error...less than 24 hrs later in my hands.  

 

Just got the delivered notification via email 🙂

Looks like the UPS site does not show you a detailed step by step from the time they pick it up to actual delivery.

 

Well have to go play with my phone now thanks to all for the virtual holding my hands until I got my phone. 

 

Shout out to @Meowmix for all the hard work

 

 

 

 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Leslieiswaiting

Glad to hear it came!!!! U see waiting isn't that bad! Lol.

Now go and enjoy the phone!!

🙂

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

comcry
I plan to stick around
It finally arrived. Can't wait to go home and play,

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @comcry

Very nice! Can't wait for u to enjoy it!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Still sitting here on Business Side for S8+ 4 out of 268. Kinda peeved people who ordered on the 18th got before me & i ordered on the 2nd. 😞

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Justinrosete


Hopefully it does move for u and u get it L

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

comcry
I plan to stick around
I was 27. Ordered on the 30th of March. S+ OG. Corporate. I sure if that is different from business.