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Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor

Hey everyone!!Smiley Happy

Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes 88% screen ration, S8 is 5'7 inch screen and the S8+ is 6'2 inch screen, Fingerprint sensor on the back and new Snapdragon processor. Also comes in different colors and includes more features!! 



1). Once Rogers has announce when they will add the Samsung Galaxy S8 / S8+ to the reservation list & the day comes, sign into your My Rogers account - Click on the account you want to access ( Some have multiple accounts ) - click on your number ( if you have multiple numbers) - scroll down and click on Device Reservation. Click that & it will take you to the page. Once there you will need to pick which device you want and it wil,l show you a list which will include the Samsung Galaxy S8 / S8+ in Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues . The reservation list is different statues and numbers for all models / colors and groups ( Business, Consumer and pre orders have different line ups and numbers.)

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them or going to the store. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online. The store can help you log into ur account and let u do it but there is no pre order list in store.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help Smiley Happy

 

 

EDIT - The phone is available in Midnight Black and Orchid Gray in Canada. Maple Gold, Tactic Silver and Coral Blue, along with Midnight Black and Orchid Gray colour variants will be available in the U.S. and other markets. 

 

So sadly we are only getting the Midnight Black and Orichrd Gray in Canada. Later on we will get the other colors hopefully. 

 

EDIT 2 - In Canada the S8 is set to start at $1,035 CAD with the S8+ costing $1,115. Carrier pricing is not avialable  at the moment. Soon it will be. 

 

EDIT 3 - April 21st is when the S8 / S8+ will be launched!

 

***Edited Labels***

2,931 REPLIES 2,931

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

DeanD
I plan to stick around

I activated mine on May 1st, but I got denied, because my invoice from Rogers was dated April 11th and they said I was out of range.  Too bad.

 

What proof did you send in @Meowmix

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @DeanD

Ah that sucks! I just sent in a picture of the box showing the sticker of the IMEI and serial number lol. Somehow got accepted. Maybe somehow slipped their system? But it worked for some others too. So who knows lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I plan to stick around

Hi,

 

I tried applying for it yesterday and still status pending. Hopefully it gets approved. I will update here once I get the decision. 

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hey guys!

Just got this email. Maybe some have received it too.

" Exclusive Oculus content just for you

DK, as one of the first to pre-order your Galaxy S8 | S8+ and Gear VR with Controller, we're offering you exclusive access to an entertainment or gaming pack of your choice.* "

I'll be checking it out today to soo!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Leslieiswaiting
I plan to stick around

@Meowmix wrote:
Hey guys!

Just got this email. Maybe some have received it too.

" Exclusive Oculus content just for you

DK, as one of the first to pre-order your Galaxy S8 | S8+ and Gear VR with Controller, we're offering you exclusive access to an entertainment or gaming pack of your choice.* "

I'll be checking it out today to soo!

Yup got this in an email this morning.   Its the same Free VR package that the USA customers were getting with there VR Gear bundle.  Yes equal treament by @samsung Canada.  Thank You

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I plan to stick around
Sounds like a good offer but I still haven't opened my Gear VR... I think I will sell mine...

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @Leslieiswaiting

Well slowly we are getting what the states are! I remember they did the same last year too. A couple weeks later I got a email with the same thing lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @gogol

Not bad. I have seen hundred of them on sale for around $75-$120 on Kijiji, eBay and some Facebook buy and sale groups lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

xxm00
I plan to stick around

Recieved an email yesterday saying there's 11 days left to sign into my samsung account for the VR but I signed in a few weeks ago when I got my phone. Does this mean anything or did everyone who signed up for the VR get this email?

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

If that iis the case, I hope my phone comes before then.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @vitrualraider

I hope so!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @xxm00

Only the ones that haven't yet received the Gear VR and controller and haven't signed into their Samsung account via the device get that email. It's true u have until May 30th to sign into the device to get the Gear VR and controller.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

clr416
I plan to stick around

Seeing some people are getting exclusive occulus content. I haven't gotten this email yet, should I continue to be patient or ask Samsung support

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @clr416

I would wait a couple more days. Then contact Samsung support and see. I got the email and so did my girlfriend. Although we have used our Gear VR And controller set as well.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

clr416
I plan to stick around

@Meowmix

Thanks, will contact them soon.

 

Btw read a few pages back that you were able to qualify for the speaker bonus! Wow congrats, when did you purchase your s8? I signed up for it as well and sent them a picture of my box with the serial and IMEI like you, fingers crossed

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @clr416

Indeed so! I got approved for the speaker offer and my girlfriends shows " Pending" atm so we shall see what she gets. I got mine originally April 18th. Second one was April 24th. So maybe the second IMEI number got it? But makes no sense as i got it April 24th lol.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I plan to stick around
Hi,

Does anyone notice the lag or delay when accessing the edge panel?
When, I go to it and exit (press the back button), the animation seems like to have a lag and leaves this some kind of mark when it comes back to its original hiding place.

I have tried changing the background, switching sides and position of the edge handle, but it still the same.

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @clr416

My girlfriends just got approved just now. So it seems they are also letting some users get the speaker? Idk lol

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @gogol

Had that issue once. Factory rest and worked like a charm!

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

gogol
I plan to stick around

Hi @Meowmix,

 

Thanks! I will try that. 

 

Btw, my Samsung Level Mini application got approved! Smiley Wink

Re: Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Meowmix
I'm a trusted advisor
Hello @gogol

Great to hear! I wonder how they are approving them haha. I guess all u need to do is show the IMEI or the phone haha. Well that's good! Me and my girl will use them as dual Bluetooth speakers lol