Literally copy pasta from the Chat Bot...
Hello and welcome to the Rogers Community Forums @User509,
We certainly appreciate your feedback. At this time we do not support mobile wallets, as mentioned above we will continue to track the customer demands.
@omro I realize how convenient mobile wallets are, especially when travelling outside of Canada. At this time there are no changes to the current set up.
As always please stay tuned to the Community for any future updates/changes or visit rogersbank.com.
All bank credit cards that I have are compatible with Apple Pay. I’d love if my Rogers World Elite was also compatible with Apple Pay, but...
...Apple Pay costs money and, if that means Rogers would devalue the card to add Apple Pay, then no thanks! I prefer the card keep its current benefits.
I love my Rogers WE MC card and it’s the credit card I use it the most!
Why on earth would it devalue the card? "Financial Times reported that Apple receives 0.15% cut" of transactions. That is miniscule, and easily offset by reduced fraud due to biometric authentication and increased transaction usage. In addition, having the service will make the card appeal to more people and everyone will make the card a larger habit leading to increased usage.
The value is clearly there for Rogers. I'll tell you the likely reason. Unlike the top 5 banks for develop their own credit card systems, Rogers buys the card management service from a third party like most smaller instituations. Either this third party hasn't offered it, or it's way down on Rogers list of priorities. If they run a business case on the benefits vs. that .15%, it's clear that Apple Pay makes sense from a business perspective. If they did the crazy thing and actually asked, "what do my customers want?", we wouldn't even be having this conversation.