I can certainly appreciate the convenience and simplicity Apple Pay provides, I don't blame you for inquiring.
Hey...thank you for this update. It has taken almost 2 years to get an authentic answer as to whether Rogers Bank would ever support Apple Pay. I first posted here 06-23-2016.
I believe you won't get too many people inquiring now. Like myself, I would bet every one who wanted Apple Pay has moved on to other cards. And with the drop in cash back to 1.25%, well, it wouldn't really motivate me to use the Rogers MC, even if Apple Pay was now offered. Anyway, there are far better cash back cards out there that support Apple Pay.
PS...very few Canadian card issuers don't offer Apple Pay at this point, on at least some of it's cards. Rogers Bank just doesn't get it....
But I think people appreciate your reaching out for an answer for us...
Literally copy pasta from the Chat Bot...
Hello and welcome to the Rogers Community Forums @User509,
We certainly appreciate your feedback. At this time we do not support mobile wallets, as mentioned above we will continue to track the customer demands.
@omro I realize how convenient mobile wallets are, especially when travelling outside of Canada. At this time there are no changes to the current set up.
As always please stay tuned to the Community for any future updates/changes or visit rogersbank.com.
All bank credit cards that I have are compatible with Apple Pay. I’d love if my Rogers World Elite was also compatible with Apple Pay, but...
...Apple Pay costs money and, if that means Rogers would devalue the card to add Apple Pay, then no thanks! I prefer the card keep its current benefits.
I love my Rogers WE MC card and it’s the credit card I use it the most!
Why on earth would it devalue the card? "Financial Times reported that Apple receives 0.15% cut" of transactions. That is miniscule, and easily offset by reduced fraud due to biometric authentication and increased transaction usage. In addition, having the service will make the card appeal to more people and everyone will make the card a larger habit leading to increased usage.
The value is clearly there for Rogers. I'll tell you the likely reason. Unlike the top 5 banks for develop their own credit card systems, Rogers buys the card management service from a third party like most smaller instituations. Either this third party hasn't offered it, or it's way down on Rogers list of priorities. If they run a business case on the benefits vs. that .15%, it's clear that Apple Pay makes sense from a business perspective. If they did the crazy thing and actually asked, "what do my customers want?", we wouldn't even be having this conversation.
Look, Rogers marked the thread "resolved".
It is very disappointing because it doesn't look like they are anyway near considering implementing ApplePay.
Had I known or thought to check if they supported ApplePay before submitting my application, and found out that they didn't, I wouldn't have requested one.