I did fill the crtc form and the next day I got a call from crtc saying it's not us to submit the complaint to. then I said who will be if not you? they said you have to submit it to ccts!!
Did you been told the same? or crtc resolve the issue?
Note9 Canadian Model. Error message device no eligible. Rogers sells same device with same model number and it works fine. Rogers continues to disappoint their customers in every service they provide "Profit first customers whatever who cares".
yes I have the note9 from Samsung Canada however Rogers does not allow wifi calling. so bad.. I am looking for different carrier who cares about customers