09-11-2018 08:29 AM
09-11-2018 08:44 AM - edited 09-11-2018 09:07 AM
11-02-2018 02:36 PM
Yes please Rogers. I bought the unlocked Note 8 from Hong Kong and I need wifi calling too
11-02-2018 02:39 PM
I spoke to CRTC and they said is not their problem. It is between us and Rogers
02-05-2019 02:41 PM
I bought the Note 9 from Samsung cause Rogers does not offer the 512 GB variant. however, I am not able to activate wifie calling. Rogers customers service please help me activate wifi calling
02-06-2019 02:30 PM
Hello @gilbertgk,
We appreciate you being a part of the Rogers Community Forums and hope you've been able to find some useful information since joining! I see this is your first post, congrats! 👍
There is certainly a lot of value in having the Wi-Fi Calling feature as it helps folks stay connected! Unfortunately, if you have a non-Rogers Android device, Wi-Fi Calling will not work. My apologies for any disappointment.
For more detailed information on Wi-Fi Calling over the Rogers Network and to better understand what the requirements are, please CLICK HERE.
Thank you,
RogersLaura
02-06-2019 02:38 PM
This is really bad which means Rogers restricted the customer to purchase the device from you exclusively. This defeated the non-compete terms of CRTC. Before I remember Rogers you guys has the Rogers One Number which we can use any device to use wifi calling now you guys eliminate this and restricted in your handset setting which customer MUST purchase the handset from you which is very bad.
02-06-2019 05:45 PM
02-08-2019 08:32 PM
02-21-2019 01:18 PM
Hi, I know this is an old thread but now with the new S10 coming out, I would like to get all the VoLTE/IMS features that I can.
I purchased by current S8+ from the Samsung Store in Canada and until today I still don't have IMS services unless I put my SIM card into my old S6 and switch it back to my S8.
I don't want to make the same "mistake" of buying in other place but the Rogers store. My question is, if I buy it in BestBuy would the IMEI be considered as a Rogers one? (My gf bought her S9 from BestBuy and they registered it as Fido and she has all the IMS services) or should I just go straight to the Rogers store as they don't allow you to buy it outright from the website?