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Google Pixel SMS/Chat Not Working

Have experienced the same issue 3 times in two weeks. Sending a message via chat from my pixel fails but if I switch it to sms it goes through. Also not able to receive Google chat from another pixel unless the sender switches to sms. Any thoughts?  ...

Aj5359 by I plan to stick around
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Samsung Galaxy S21 - No SD card slot.

Just thought I would share a heads up for anyone considering upgrading their Samsung to the S21.Samsung has eliminated the SD card slot.Yep, in order to make their phones more like Apple iPhones, they have stopped including SD card support.The new ph...

BuckMacklin by I'm a reliable contributor
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  • 4 replies
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Galaxy Fold Z2 - Voicemail Indicator Will Not Go Away

Just got a new Galaxy Fold Z2, have had for just about a week. Cannot get the VM indicator icon to turn off. 3 calls to tech support and they escalated...they have no idea... looking for a suggestion before I return the phone and try another carrier?...

Rob70 by I've been here awhile
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One Way Voice Issues on Cell

Why do my calls sound like old fashioned "party lines"? I have phoned tech support twice now, and the issues are getting worse! Both my husband and I are experiencing more times when we cannot make or receive phone calls. Text messages are slow to se...

PSmith by I've been here awhile
  • 1930 Views
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WiFi Calling Issues Pixel 5

Hi there,I'm having issues with my WiFi calling engaging, and staying engaged.I am fully provisioned for WiFi calling from Rogers, as I've been trying to get this sorted for a while.What occurs is that when I get onto a stable WiFi network, like at h...

msav999 by I plan to stick around
  • 3587 Views
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Missing Text Messages

Some friends are telling us that they sent Text messages, which we are not receiving.  They are infrequent but random. Just today, I did not receive one on our second device (Samsung).  Is this a common Rogers issue?     ***Edited Labels***  

Saskey by I plan to stick around
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Android OS has forced me to downgrade my WiFi Network Security 2x

Android OS has forced me to downgrade my WiFi Network Security 2xFirst I had to go from a Hidden SSID to broadcasting it.Now I have had to turn off MAC Address filtering.These are two degrees of WiFi network security that I used to enjoy, but my Andr...

Zigzaggy by I'm here a lot
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RCS Profile Keeps Corrupting, No help from Rogers

I have had an issue with not being able to receive texts now for almost a month. I have had dozens of calls and chats with Rogers tech support and the problem is still not corrected. It all started a the day of the April 19th outage with Rogers. That...

DandW5860 by I've been here awhile
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Huawei OS updates

Hi everyone,Figured I'd start a thread for the Huawei line of phones at Roger's. This should serve as a great registry for current and upcoming developments.1st on the docket list for the P20: July 9th security update; June version. I have yet to see...

revhappy by I plan to stick around
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Looking for a New Phone

Hello , i'm looking to replace my 3 years old Motorola G6 - Need Dual SIM card + SD card slot and 5G and I need your help to choose my new phone Can you suggest any Android model Required: 4G LTE and 5 G (100 %compatible with Roger s) dual Sim (not e...

Golf1 by I've been around
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Resolved! Galaxy S21 Ultra Pre-order

I have never pre-ordered before but I have for the Galaxy S21 Ultra. Do Rogers generally ship on the official release day (01/29/21)?I see online other carriers have already shipped some S21.

iain1967 by I plan to stick around
  • 22579 Views
  • 137 replies
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RCS with S9 Plus does not work

RCS does not work with my Samsung S9 plus that came from Rogers. Even though the S9 line fully supports RCS on other carriers (bell, at&t, etc) even on Samsung's native app. So what gives Roger's. It worked fine on my Pixel. Why is Roger's holding ba...

goedhard by I plan to stick around
  • 5610 Views
  • 8 replies
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S20 FE 5G Android 11 Update

When will we see the One UI 3.0/Android 11 update for the s20 FE? Seems like its seeding globally, except for Canada...       ***Added Labels***

law22 by I've been here awhile
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  • 6 replies
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Oneplus 8 pro 5G

Oneplus 8 pro 5G with 5g plan and sim but won't connect to the network   ***Added Labels***

Resolved! Pros and Cons of upgrading to a 5G Phone

Hi all,   I currently have a Galaxy S10+ and my device is now paid up. I want to call Rogers to see if I can get a new deal/discount on my plan as the loyalty discount has now expired with the contract. I do NOT need a new phone/upgrade but wonder if...

DrMike by I'm a trusted contributor
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Resolved! Android 11 Update Motorola Edge Plus

Hello, since Telus announced that it would release the Android 11 update for Motorola Edge Plus devices the 23rd of march 2021, I was wondering if Rogers has a date for the release of the update. Thank you!  *** Edited Labels ***

xenpi by I've been here awhile
  • 1996 Views
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Resolved! Does Rogers wipe out data before reselling phone ?

Hey guys , my mom had recently returned a new phone after 8 days. But she forgot to wipe out data ( not much probably), just wondering does the store do a factory reset before reselling in general? Thanks   ***Added Labels***

Yu332 by I've been here awhile
  • 1979 Views
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Resolved! Unfortunately we cannot complete your call as dialed

If someone calls me and I try to click the dial back option I get this message "Unfortunately we cannot complete your call as dialed" . This has been an issue with multiple phones such as moto razr, galaxy s2 and note 4, leading me to believe it has ...

Theguy45 by I plan to stick around
  • 19714 Views
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Resolved! IMEI on Blacklist! Please Help!!

Hello...I have purchased a phone (Samsung Alpha) privately from a person on October 15th. Phone was locked to Bell, but I got it unlocked.I paid him in full and his reason for selling it was because he was looking to get a different phone.He gave me ...

FITIMS by I plan to stick around
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