Hello
@phonefanThey see it as since the second recall is happening and we will get another device, no point of a token of appreciation. They rather just us move on which we will.
@Mrnovanova Remember Samsung Canada has done nothing to help us out. No word on what the cause is, they didn't help or take any a questions they had and never answered them, people received replacement units without any identification it was a replacement unit. Just ask
@wpd1. Also seen this on AC and on AA that many received so called replacements yet they are the older models ( no black square, no green battery indication).
So that's why people are moving on to a company that they want. They lost faith and trust.
You have a Samsung thay rushed to release the phone because of the iPhone, then rushed the first recall because they so called thought it was the battery, yet it wasn't. The in a leaked conversation you find our that the head of Samsung did not want the recall putting the risk in millions but they did it as lawsuits would have piled up.