It took them 2 weeks to refund and reverse the transaction for me. They saw in their systems that I was using another Note7 after returning the original one that I had gotten from Rogers. I told them this would be handled with Samsung as the store on...
Alerts or e-mails come in during a work shift. Agents don't necessarily have time to navigate through all of them, especially if customers call in because they didn't look at their bill and ask why their bill is so high.Just my honest opinion, based ...
I would go for an iPhone 7 Plus as a replacement... but then Rogers employees can't get the phone right now as we are giving priority to customers. Unless I walk in and find one and the reps allow me to do the exchange. Can't believe I need to let my...
