He told me - just like with my trade-in previously - that it'll take months before it shows up on my statement but if he took the phone now, it would go through overnight and then I can take the phone. That's exactly what happened, the money was refu...
Here's my experience with all this exchange stuff. I had my original Note 7 bought from the store and I also had the replacement which I hadn't sent back to Samsung yet. I still had some stuff for work on the replacement so I wasn't going to turn it ...
Called the Rogers Plus store that I purchased from and was surprised to hear that they aren't processing returns yet as they are awaiting an email from corporate on how to proceed. I would have thought that would go out to all stores at the same time...
