First off, please ignore my username/alias as I was trying to type something else and it autocorrected to "cancer" and I was typing fast and it autocorrected right when I clicked save. My apologies. I can't figure out how to change it now.Anyways, I...
Good afternoon, I set up a new mobility contract with Rogers for my family (3 phones / plans). While I was setting it up the agents assisting me made so many mistakes it had to be escalated to the office of the president. After spending approxim...
Been with Rogers since 2006 and cannot understand how they treat existing customers I am about to move 4 lines to Telus because Rogers don't care **Labels Updated**
I’ve been with rogers a while now and have three phones and internet. I have had nothing but problems with rogers since switching from bell. Haven’t been receiving calls texts or proper service from all three phones which I’m paying rogers monthly fo...
Currently have 2 Mobile lines - 1 has Infinite + 35 Financing @$96.00/Month - 1 has Infinite Essential @ $45.00/Month - Sharing 60GBs Data - $141.00/Month Telus has offered for $129.99/month: - 2 Lines each with 200GBs date shared= 400GB dat...
I want to pay off my Apple Watch early. I have 6 months left on the financing. Is there a way to pay it off fast without having it added to my next bill? Thank you
I pay $50 a month finance fees and have seven months to go. At which point I either keep my phone and pay $590 or return it. I am ok with paying the monthly charges until I decide what to do with the phone. My question relates to my 25 gb data plan. ...
I have a US-Canada plan with Rogers, and I made a phone call to the US last week, but they charged me for it. I contacted customer support to make sure it wasn't a wrong charge. They said it was valid because I called over Wi-Fi calling. What? I was ...
My friend has the number +1 Removed phone number **Keep personal info private**- RogersZia and he is currently outside Canada and subscribes to you. He lost his SIM card and wants to entrust me to get him a new phone card... What are the procedures s...
Why is Rogers recording my voice to use to authenticate me without asking for my consent first? I have never consented to my voice being used for this spe ific purpose and to be told when I called in for the first time in a few months to find out wh...
I had same experience as fellow ex roger service user. I am from Vancouvrr, Canada. After receiving a call from someone claiming to be RogersFido special team, winback team. I hope someone from Rogers reads.I received my first call from the number +1...
When I joined Rogers 4 years ago me and my partner were set up on a business plan. We don’t have a business and this was incorrect. I, like many others, am now looking for ways to save money in all aspects of life. So I spoke to your team today to tr...
My screen broke over 2 weeks ago. I have Device Protection at $15.99/month. When submitting my claim, I was directed to “LikeWize”, Rogers 3rd party that covers their Device Protection claims. I was told that my device is not covered under roger...
How do I find out about work being completed on my street. *Added Labels*
Hii i get 1200 bill by rogers and they suspend my account from 8 months. in last 6 month atleast i pat 2000 dollar i think rogers make fraud with me. when i call customer care they ask they make less like as monthly bill but i can't get noting. *...
I am wondering if anyone else is being charged for netflix, $20.99 monthly. I have been charged for over half a year now. I pay nef flix direct and Rogers cannot account as to where my money is going. I have spent days on the phone, countless times ...
I’ve been getting charged for a “free” tablet I received from Rogers when I signed my last 2yr old contract. For the 1st 2 years there were no charges, then after 2 years they added a $10 monthly charge for tablet financing. What amazes me is they ca...
I have two old Rogers phone numbers that I believe are assigned to new people now. I have tried texting and calling my old Rogers mobile numbers to ask if the person would be willing to give me the SMS codes are being sent to my old Rogers mobile pho...
Why my bill is over charged?! ***Edited Labels***
I pay $18.99 plus tax for premium device protection on mine and my daughters brand new 14 pro max phones. Unfortunately one of my daughters lost her phone and I called it in to request a claim/service request. They denied my claim and Likewize will n...
