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Still billed after switching to Bell

AbbeyMiddlestea
I've been around

hey so i recently switched from rogers to Bell MTS as a phone company cause my Rogers contract is up (I got a 2-year contract)

Rogers says I never paid my past bill with them, which I did because I got an email saying the payment was confirmed.

plus they are still trying ti charge me even though I have switched phone companies. 

is this normal?

 

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1 REPLY 1

Re: Still billed after switching to Bell

LordDrakkon
I'm an advisor
By switched. Do you mean ported out? Just because you port out a number doesn't mean your service is cancelled. You still need to call in and cancel with Rogers. Postpaid cellular will always have at least one bill after cancellation and potentially 2 depending on when your billing date was and when you cancelled.
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