After hours on the phone, once again I am misinformed on offers and Rogers does not honour the price of verbal agreement made on the phone. This happened twice in a span of one week. Do not value loyal customers at all. CRTC and consumer protection need to be advised on these tactics.
Thank you for your post, and welcome to our Community!
The offers and promotions keep changing; as such, the offer discussed may not be available the next day. Thank you for being a member of Rogers' family; we absolutely value your loyalty. We want to turn your experience recent experience around. Please send us a private message at @CommunityHelps so we can explore your account's tagged offers. You can find details about our private messaging in this blog.