Looking to Stream World Cup Game

[ronaldo1964]

Hi - I have rogers ignite bundle and have been trying to see if I can watch the soccer game tomorrow at work.  At home I have rogers ignite bundle and could watch it on TSN, but I will be a long way from home.  I found info about being able to stream the games on the TSN site, and there is info about logging in with my "myrogers" account info which I tried, but I got the message that my subscriptions have expired.  I saw another post about this and it looks like TSN doesn't provide on demand anymore, but I am looking for live stream which I think is different?  I am using Chrome on a Windows 10 computer.

The issue may be related to a problem I have with myRogers account.  When I try to login to the Ignite Hub on my smartphone, I enter my email address (userID) and p/w, I get a message that I don't have Ignite, even though I checked and it is listed as "Ignite Internet 500u" when I check my account.  My TV package is Ignite Flex 20+ Sports.  

***Edited Labels***

[RogersZia]

Good evening @ronaldo1964, welcome to the Rogers Community Forums!

I presume your username is a nod to the team you are supporting in the World Cup?  You should be able to view the games via the Ignite TV App >> Live TV as long as you have the channels included in your TV package. 

Based on what you've shared, we need to review your account to see why you're getting the Ignite service error. Please reach out to us via PM @CommunityHelps for further assistance. 

You can refer to our blog post to learn more about our private messaging system.

RogersZia