12-10-2023 10:37 AM - last edited on 12-10-2023 10:44 AM by RogersTony
Second month in a row with an incorrect bill despite having spoken to the office of the president. Now I am being stonewalled by the front line to get to a manager. My last day with Rogers? Likely at this point.
*** Edited Labels ***
12-12-2023 10:42 AM
Good Morning @Robertomdbm!👋
We're sorry to hear what occured with your billing issue. This is most definitely not the type of experience we want you to be having and we'd hate to see you go. Has your issue been resolved since you last posted?
If not, we'd gladly have a look into your account in hopes of finding a resolution.Please send us a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.
Cheers,
RogersJo