2 weeks ago - last edited 2 weeks ago by RogersZia
So I bought two iPhone 16’s on Cyber Monday for $14 or $16 a month. I can’t remember exactly and they never sent an actual invoice.
Looking at my online account and its showing $45 a month per phone just for the device finance.
Anyone else having this issue?
I plan on calling them tomorrow as its after hours now 😞
***Edited Labels***
a week ago
Hello, @Tiff1821.
We welcome you to our Community. Congratulations on your new phones! 😃
We understand the confusion of seeing a different amount on your account than what you expected from the Cyber Monday deal. Your MyRogers will show the price before the discounts/promotions.
Did you get a chance to contact the support? Let us know so we can check your account and provide you with the breakdown of the device pricing.
Cheers,
RogersMoin