Customer Service

[Scammed]

Worst experience yet again!
First my ID gets stolen from Rogers and then you just keep messing up my account.
They’ll you on hold forever and/or say they will call back and don’t. New customers get the better service and current customers pay more. At least you don’t disappoint. Always a hassle and for nothing.

**Added Labels**

[RogersMaude]

Good afternoon,

Welcome to the Rogers Community and thank you for bringing this up to our attention. I sincerely apologize for the negative experience.

Were you able to get your concerns addressed since you posted your message?

It would be helpful if you could elaborate on the nature of your issue so we can get a better idea of the situation.

We can surely take a deeper look into this matter, if need be. Please send a private message to @CommunityHelps and we'll be happy to help.

To learn how to send us a message, click here. Thanks!

RogersMaude

[Scammed]

No you won’t.
I have lost all trust in Rogers.
You say conversations are recorded and say you’re making notes in my file but no one knows anything when I call. Nothing but lies. I’m the fool for staying with you!