Get Started
Welcome to the Rogers Community Forums! Start your journey here.
Rogers Network Outage Hub
Having issues with your service? Find out if there's a network outage in your area.
OS Upgrade Schedule
*Making sure these dates are accurate is our top priority. Sometimes things change beyond our...
Knowledge Base Articles
Label Your Phone Numbers on a Dual SIM iPhone
Follow these steps to label the phone numbers within a dual SIM iPhone. You can store multiple eSIMs on your iPhone. You can choose from the list of labels or create a custom one! Go to Settings > Cellular.Tap on the number whose label you want to...
Find the Serial Number, IMEI or ICCID (eSIM number) on Your Dual SIM iPhone
Follow these steps to get the serial number or IMEI of the dual SIM iPhone. Go to Settings > General > About. Look for the device's Serial Number, IMEI or ICCID.
Change Which Number Uses Data on a Dual SIM iPhone
Follow these steps to change which number uses data on your dual SIM iPhone. Only one number at a time can use data. This means, if you are on a call with a line that you have designated as voice-only, your data will not work. You can turn on Cellul...
Change Which Number is Primary and Secondary Line on a Dual SIM iPhone
Follow these steps to change which number on your dual SIM iPhone is primary and secondary. Go to Settings > Cellular. Set your default number. On this screen, choose a number to be your default, or you can choose which number is to be used only ...
Erase All Data From a Dual SIM iPhone
Follow these steps to erase all the information from your iPhone. If you erased your cellular plans during this process and you want to reactivate your plan on the Dual SIM iPhone, you will require a new eSIM card. Go to Settings > General > Reset....
-
RogersYasmine
Moderator -
RogersZia
Moderator
-
RogersTim
Administrator -
RogersRoland
Retired Moderator
-
RogersTony
Moderator
-
RogersJo
Retired Moderator
-
RogersMaude
Moderator
-
RogersMoin
Moderator
-
RogersShaun
Retired Moderator
