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OS Upgrade Schedule
*Making sure these dates are accurate is our top priority. Sometimes things change beyond our...
Knowledge Base Articles
Set up a SIM Card PIN on your ZTE Device
The following steps explain how to create or modify a SIM card PIN for ZTE rocket sticks. Open the Rogers Connection Manager software.Click Settings.Click Security.To create a new PIN, select PIN enable then click Apply. To edit an existing PIN nu...
Change Wi-Fi Name and Password on Novatel MiFi 7000 Hotspot
Steps to change Wi-Fi Name and Password on Novatel MiFi 7000 Hotspot. 1) Connect your device or computer to the Novatel MiFi 7000 Hotspot. 2) Open an Internet Browser and go to http://192.168.1.1 in the address bar. 3) Click Sign In in the ...
What is Universal Call Blocking (UCB)?
Received an unwanted nuisance call lately? Rogers and most Canadian telephone service providers will implement Universal Call Blocking (UCB) as part of a new CRTC mandate to reduce them. Malformed numbers can appear in many different forms, but ca...
Switch Phone Numbers for Calls, Texts and FaceTime With Dual SIM iPhones
Follow these steps to switch between phone numbers for calls, texts and FaceTime. You can send messages with iMessage and use FaceTime on the default line. You can make a call or send an SMS or MMS message with either phone number. However, you ca...
How to Remove an eSIM From a Dual SIM iPhone
Follow these steps to remove an eSIM (plan and number) from a dual SIM iPhone. This does not cancel the eSIM line. You must contact us to cancel your plan. Go to Settings > Cellular.Tap the plan (number) you want to remove.Tap Remove Cellular Plan...
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