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RogersTim
Administrator
Administrator

Follow these steps to remove an eSIM (plan and number) from a dual SIM iPhone. This does not cancel the eSIM line. You must contact us to cancel your plan. 

 

  1. Go to Settings > Cellular.

    how2858-1-en.png

  2. Tap the plan (number) you want to remove.

    how2858-2-en.png

  3. Tap Remove Cellular Plan.

    how2859-3-en.png

  4. Click OK, the plan is no longer available on the iPhone. 

    Important:
    This does not cancel the line; You will continue to be billed. Please contact us if you wish to cancel the line.
Version history
Last update:
‎05-12-2019 08:50 PM
Updated by:
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