Hi, Anybody hear anything about being able to upgrade the free ad-supported disney+? From their faq: https://www.rogers.com/support/terms/third-party-subscription-terms-disney-plus-standard-with-ads?ecid=OTH_X_R_RES_Jun_24_AON_PYJZPB#are-upgrade...
Hello, Recently while attempt to access certain channels via http://ignitetv.rogers.com/ - The following error appear when attempting to play numbers channels including, but not limited to CHCH, ABC, FOX, NBC. The following troubleshooting steps we...
My Internet is down. ***ADDED LABELS***
Hi. After installing the latest update to the Rogers IGNITE TV app (version 7.15.1.670) on an iPad Pro 6th Gen and an iPad M2, the chromecast feature is no longer working. When you press the chromecast icon, the menu opens and then quickly closes...
This is the process to create a playlist below, except when (using set-top box and remote) you go in and select a recording, there is no option to create a playlist. Hello? How do we get this working? Creating a playlistSelect the recording or On De...
We currently have 21 ignite boxes in a sports bar. The lag between boxes is up to 8-10 seconds on the same channel. As you can imagine, patrons are not thrilled when part of the bar celebrates a touchdown or goal before the others even see the play. ...
See below.Only numbers show up when doing a search. How do I get the letters below the numbers using the remote? Help is used as an example. To search by content title or subjectPress the Rogers button on your Voice Remote to open the main menu. Sele...
Online TV Guide we can specify date and time and apply. On the TV, I have to cursor over to get to a certain time. I know the fast forward is forwarding to subsequent dates. Is there a way to quicker get to a certain time of the day? Thanks in advanc...
As Stingray Music is now part of Ignite Tv with 1000’s of channels from Stingray from the TV app and available with your TV provider on mobile devices. We are on the Flex 10 package and to get Stingray when we moved over to Ignite Tv Rogers called it...
Hello/Bonjour, For people who don’t live in Quebec and whose first language is French, we don’t have access to tou.tv in the tv apps (like Netflix, Prime, etc.). It seems like an easy fix for you and a gesture of good faith toward the French Canadian...
Has anyone else has issues with watching leaf games on TSN4? At some point during the game it starts getting choppy, freezes, sometimes looses audio and is super frustrating. I’ll note that the commercials are totally fine and the issue is only with ...
Is it still possible to access advanced settings and for example set the wifi channel on the ignite modem - Technicolor XB6? I have a feeling Rogers has completely disabled the ability to change advanced settings. ***Edited Labels***
We just signed up for Ignite internet and TV and I'd love to see The Criterion Channel added to the apps. Everything else we use is available through the apps menu (with the exception of Paramount+ as a standalone, but that can be added via Amazon Pr...
After watching Ignite TV for a while I get a pop up asking "Are You Still There" and giving the options to stay on or turn off and a link to "Manage Power Preferences". Is there any way to turn this off? Power saver option is turned off.
Well, not failure. It has been a very long time that System Refresh has not worked. I have waited on the phone but gave up. I had a tech here once and he pushed buttons on my remoite and it went into system refresh (not the A button, or in settings o...
Hi, I’m having a recurring problem with my TV set up. I have a 55U68N Hisense TV (purchased Sept 6th, 2024) hooked up with Rogers Ignite cable and a Roku Stream Bar. The first time it happened I could not turn on the TV using the Rogers remote or the...
There are times when I set a 3 hour recording on only to find that I only get 1 hour of the recording because the recoding stopped after 1 hour. I recently set recording of a golf tournament which was listed to last a total of 6 hours, and after ev...
At first it happened periodically but now it happens 3-5 times a day. The ignite box will just freeze up. No button on the remote will work, not even the talk button will work. Then the screen will just go blank. Several times just before the screen ...
Hello, I have a 1-year old 55' Samsung UHD TV model RU7100 with latest software update installed. I had Rogers NextBox working fine on this TV for many months. I upgraded to Ignite TV and the technician installed the newest TV box and it worked fine ...
I have a previous discounted bundle including Internet and home phone. I can't afford the monthly payments now and only need basic cable, no home phone but need fast Internet. Can Rogers help meet my financial struggles to lower my bill until things ...
