Ultimate TV
We've been offered the Ultimate TV as part of our renewal but can't see any details online. Can you send me a link to the info or email us the details of what it is? Thx Doug ***Edited Labels***
Forum Posts
Resolved! AirPlay no longer working with ignite tv
Casting was working great. Two weeks ago, airplay stopped working with the ignite tv app. All our Apple devices no longer cast on all our Roku devices. Screen mirroring still works. I can still cast from YouTube, so it has to be an issue with the ign...
Resolved! PVR recordings suddenly have 1 year expiry
Unbelievable. Rogers suddenly now deletes recordings once they are 365 days old.For some this isn't a big deal but it's a deal breaker for me.Horrible. Will definitely look at cancelling now. *Added Labels*
Obtain channel list for Ignite Popular TV package
how do i obtain a list of the channels we DO receive inside the rogers ignite POPULAR tv package ? ***Edited Labels***
Resolved! Replace Ignite Remote
I've had Ignite for a number of years, and my remote is now worn out, with the main OK button now gone. Can you please send me a new one? ***Edited Labels***
Resolved! Rogers Ignite Big Button Remote for Seniors
Hello, I recently installed Ignite TV at my parent's home, they are 90 and 93 yrs old. WHAT A MISTAKE!! They are completely stressed out about the remote, can't use it and now both of their TV's have "quit". They inadvertently change the input and g...
Resolved! Issues with Ignite Recordings
Over the last 3 days we have been experiencing problems when playing our Ignite recordings. We have recorded the Tennis and F1 and each time when we get towards the end of the recording, the screen freezes, comes back, then we lose the sound, then th...
Blue Screen on boot sometimes
Hi,I have only started using my ignite box last week, and twice now when turning on the tv I get the “welcome” message, then directly to a blue screen.I have an LG tv that is about 4 years old.The past two times, unplugging the power from the ignite ...
Resolved! Display time of day on screen - Ignite TV
prior to Ignite, the time of day displayed on the receiver. The Ignite receiver does not display time of day, so I'm wondering if there's an option to have Ignite display the time of day on screen full-time rather than just when the Guide is displaye...
Ignite App on Chromebook
Ignite App not working on Chromebook.Last error was 2111 ***Edited Labels***
Resolved! Holiday Favourites Stingray - subscription required?
Hi is anyone else getting this message “ subscription required” for Holiday Favourites? I have never had an issue before, and we get all of the other Stingray channels… *Added Labels*
Housekeeping update message on TV
Today at around 4:15pm EDT all of my services went down after this message appeared on the TV screen "you caught us in the middle of a housekeeping update, we will be done in a few minutes". This took out down of my Rogers services, not just the TV....
Resolved! How to choose a TV that works with Ignite?
I am just going to install Rogers ignate next week replacing an old cable system that works fine for the last 20 years. I read the forum and noticed that Ignate has problems with some type of TV like: Samsung, amazon Fire, and several others. I am in...
No Ignite TV app for Apple TV
How come there isn’t an ignite tv app for Apple TV ***Added Labels***
Resolved! Unable to Browse On Demand Sections/Networks + No Apps
Hello, We moved to a new house and transferred our services and brought our hardware with us. Tech came out and ran a new line to the home and got us connected. Unfortunately, this was back in August (2.5 months ago) and we only just noticed the issu...
Resolved! remove channels from favorites
I added a free preview channel (cbc news) to my favorites list on my Ignite channel listing and now that the preview is over I don't have the option to remove that channel from favorites from the list of options I'm given. How do I get rid of it? I a...
Resolved! Search Option for Crave, Guide and Select Your Guide View-Movies
I looked and I don't see a search option on Crave, Guide and Movies? Is there a search option without using the microphone? Thanks in advance.
How to return TV boxes?
How do I return the now grossly inflated rental boxes? ***Edited Labels***
Resolved! Sound & Video freezes while Playing Recorded Shows.
I've had a challenge come up in the last couple of days. While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for a...
Cannot Log into Ignite TV from Computer
The site that allows to Login to Ignitve TV shows " esfapi.rogers.com "is down or certificate issued has expired. Not sure what to do. ***Edited Labels***
