Rogers Xfinity TV
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Ctv news net audio

Good dayAnybody else notice how ctv news network 17/103 audio changes between scenes?Studio audio will be fine then they will cut to remote video scene and the audio changes almost cutting out, but really low volume. Then they cut back to studio anch...

Biollw by I'm a senior advisor
  • 883 Views
  • 2 replies
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Missing Channels

Why do channels go to subscribe now when it was not required before? EG. Headline News, NBC time shift and more? No notice! No warning     ***Edited Labels***

teculham by I've been around
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Resolved! Rogers Xfinity TV Wifi

"Content on Rogers Xfinity TV can only be streamedwithin Canada. The WiFi or cellular network you'reconnected to appears to be outside ofthese boundaries" why do we get this message once in a while. We are in Canada, my modem and box is right by the ...

Mevanc82 by I've been here awhile
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  • 7 replies
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Ignite TV Closed Captioning failures

I'm finding closed captioning to be very frequently messed up with Ignite in ways that I hardly ever saw with cable and my Nextbox 3. It's kind of hard to describe, but I'll try. Very often, on many different programs, many of the words in the black ...

ghcharters by I plan to stick around
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Resolved! Xfinity TV movies don't display the genre :(

So far I love Xfinity, and my only complaint is that the movie info page includes everything about the movies EXCEPT the genre. I can't tell if a movie is a comedy, drama, musical, etc. Can you fix this problem please? Thanks!       ***Edited Labels*...

shas500 by I plan to stick around
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USA timeshifting not in theme pack

Any idea where the American timeshifting channels are found in the TV packages or the theme packs? I see Canadian timeshifting theme pack but the only place the American ones are embedded in the Super sports package. Wondering if this is a mistake be...

Disney+ Golden Girls Seasons

I selected Rogers, TV , Complete Series: Start From the Beginning, Golden Girls. On the top is season 7 and displays all episodes for season 7.I want to see a list of all seasons instead of them being expanded.  How would go about doing that? Thanks ...

falcios by I'm a reliable contributor
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Xfinity box isn't updating

Rogers ignite box has not updated for six months. Other boxes more recent updates. Works ok but should it update similar to the other boxes. Works fine.   **Labels Updated**    

macman1 by I plan to stick around
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Livestreaming CTV on my Freedom Phone

Hi - I've got my cell phone with freedom mobile & my tv with Rogers. I want to livestream CTV on my (freedom mobile) cell. How do I do this & what's the cost/month. Or do I need to set this up through my mobile provider? Thanks!      ***Edited Labels...

icecream246 by I've been here awhile
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Resolved! Can you change the OSD timeout after skipping?

After you skip forward or back on an Ignite TV box, an On Screen Display (OSD) comes up and obscures a large portion of the lower half of the screen for about 5 seconds.  Is there any to change this to 1 second?  I looked through the menus and didn't...

wayner92 by I'm a senior contributor
  • 2951 Views
  • 10 replies
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Resolved! BT headphones

Came from Shaw, now Rogers. Have set up new entertainment boxes. Have connected bluetooth headphones. Working but very loud. Mute on remote kills internal speakers on tv but cannot control volume on BT headphones. Volume controls on remote doesn't do...

PilotHigh by I've been here awhile
  • 519 Views
  • 2 replies
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Resolved! Ignite TV Issue with RDK-03117 - December 30, 2022

Last Thursday, I had Rogers Ignite TV & Internet installed by a technician. We were coming off of the old legacy Digital system that has been rock-solid for us for many years and was pretty much being forced to move our services to Ignite.   We curre...

Radar2000 by I plan to stick around
  • 21056 Views
  • 10 replies
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New Home Build - connections

I've purchased a home in a new and had a quick question regarding the Rogers connections that come standard.   My house comes with Data and Cable connections in one room and three additional Data ports in the basement and two bedrooms.   Are these da...

dm20141 by I'm here a lot
  • 2086 Views
  • 11 replies
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Ignite Screen Goes Black Intermittently

We have 2 tvs and 2 Rogers Ignite boxes.  Both have the same problem.  When watching Ignite Tv suddenly the screen goes black, no sound, for about 6 seconds, then resumes the program. This happens on both tvs.  Checked connections,  Cannot resolve th...

ultinet1 by I've been here awhile
  • 32643 Views
  • 79 replies
  • 4 likes