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Ignite box freezes then goes blank.

At first it happened periodically but now it happens 3-5 times a day. The ignite box will just freeze up. No button on the remote will work, not even the talk button will work. Then the screen will just go blank. Several times just before the screen ...

Dire by I plan to stick around
  • 776 Views
  • 3 replies
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Resolved! Samsung tv issues with Rogers ignite TV

Hello, I have a 1-year old 55' Samsung UHD TV model RU7100 with latest software update installed. I had Rogers NextBox working fine on this TV for many months. I upgraded to Ignite TV and the technician installed the newest TV box and it worked fine ...

bargotti by I've been here awhile
  • 15898 Views
  • 9 replies
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Resolved! Ignite Bundle downgrade

I have a previous discounted bundle including Internet and home phone. I can't afford the monthly payments now and only need basic cable, no home phone but need fast Internet. Can Rogers help meet my financial struggles to lower my bill until things ...

30 Second Skip

My PgUp and PgDwn buttons changed rewind/fast forward to 5 minutes and I want 30 seconds. Pressing EXIT 3 times and enter 0030 okay doesn’t do anything except doing a search for 0030?Am I missing something?       ***Edited Labels***

MRDAD by I've been around
  • 843 Views
  • 3 replies
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ignite remote + samsung oled tv

Hello, I upgraded my Samsung qled tv to a Samsung oled. I had the previous Samsung remote working on the qled tv through the RF option. I had to select Comcast as the provider for that to work. On the new oled, I enabled IP remote on the tv and the i...

cbprod by I plan to stick around
  • 469 Views
  • 1 replies
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Resolved! Accessing Crave on Ignite TV

Before I switched to Ignite all I had to do to access my Crave subscription with Rogers was go to channel 100 and I could pick whatever I wanted. Now I seem to be stuck with whatever is being aired. How do I access the complete Crave menu?     ***Edi...

Marcy13 by I've been here awhile
  • 25446 Views
  • 10 replies
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Resolved! YouTube not working on Ignite Streaming

Ever since I moved YouTube has not worked. All other apps work but YouTube. When I click YouTube a message pops up and says “give us a few minutes” it’s been saying that for 3 weeks. Does anyone know how to fix this?

JBKing by I've been here awhile
  • 2096 Views
  • 5 replies
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Bravo Canada Question

we starting getting it pretty recently. Does anyone know if there will be a on demand for shows like they had for slice? does anyone know what this means  for slice?     ***Edited Labels***

Resolved! Sportsnet App Saying Not Subscribed Suddenly

I recently moved my legacy Premier TV package to the Ignite package and everything was going well until my Sportsnet App stopped working. Every time I log in, it says that I am not subscribed to view any of the content. The Sportsnet channels work fi...

PeNiBru by I've been here awhile
  • 3991 Views
  • 4 replies
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Resolved! Dolby Atmos issues with Disney and Amazon

Anyone else having issues with Ignite not outputting Atmos when using Disney Plus or Amazon Prime will only do 5.1, however Atmos works fine with Netflix and Apple TV. Tried troubleshooting with support, but they said they couldn't find a cause. Not ...

Ignite TV App For 3rd Party Streaming Boxes

Any idea when Roger is finally going to release the Ignite TV App for 3rd Party streaming boxes like the AppleTV, Roku, or Firestick?Telus already has this with their TV+ App for AppleTV. Thinking I’ll switch my services over to Telus so I don’t have...

Resolved! Watching IgniteTV on a PC

Greetings, I suppose I am another digitalTV refugee.  Was informed by Rogers my digitalTV is coming to an end.  I am exploring this IgniteTV and was unpleasantly surprised that an additional box would be $17/month each.  I understand IgniteTV has som...

Resolved! "Restart" option now missing on some channels/programs?

Has anybody else with Ignite TV noticed that the "Restart" option is no longer available on some channels/programs?   Normally, one is able to restart at least some programs (content rights permitting) on Global, CTV, CTV2, CP24, and W... but there w...

-G- by Resident Expert
  • 4088 Views
  • 9 replies
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Channel Lineup Changes Rogers Ignite

Can anyone provide me a list of the old channel numbers for Rogers TV compared with the new ones for Rogers Ignite for Mississauga.  My 91 year old mom had the "upgrade", and this list should have been provided.  The voice commands are not something ...

anjm by I've been around
  • 1655 Views
  • 4 replies
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Resolved! Crave: Direct Subscription Not Through Rogers?

I purchased Crave directly (not thru Rogers)....on a 6month special. It doesn't seem like I can access it thru Apps. Crave comes up but there's no way to login. When I click on a show to watch, it asks me to pay 22.00 for a monthly subscription. Thou...

Revareva by I've been around
  • 850 Views
  • 1 replies
  • 0 likes