Rogers Xfinity TV
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Resolved! Change Network Settings on Xi6 Set-top Box

I plugged in a set-top box.  It displays an error "There's a problem with the connection", shows additional text then an image that says Network Settings, which seems to be grayed out and an error code of RDK-03087.   I'm trying to connect the set-to...

hectop by I plan to stick around
  • 2228 Views
  • 5 replies
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Resolved! Accessing Ignite TV on a Smart TV without a Box

I have a new 2020 LG Smart TV.  I can watch Ignite TV via my computer, iPad and iphone (obviously without a box).  I want to be able to watch Ignite on the new TV the same way.  However, it wont let me because I dont have an IOS or Android system as ...

MommaMirab by I'm here a lot
  • 82222 Views
  • 31 replies
  • 2 likes

Resolved! Removing Crave from Favorites

I cancelled Crave.I want to remove it from Favourites.I follow instructions but it does not give me the "Remove Favourite: option. Only Subscribe  Record and Channel Info.I have tried on the Favourites view and the All Channels view.How can I remove ...

schmidtp by I plan to stick around
  • 5695 Views
  • 23 replies
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Resolved! Adding a switch to Ignite modem

Just "upgraded" to Ignite and I'm not much of a fan of it yet. My biggest issue is there are only two ethernet ports on the back of the modem. I need at least 4 to 6. So can I just plug a gigabit switch into one of these modem ports and will that wor...

Risquee by I'm here a lot
  • 13552 Views
  • 15 replies
  • 0 likes

Livestreaming CTV on my Freedom Phone

Hi - I've got my cell phone with freedom mobile & my tv with Rogers. I want to livestream CTV on my (freedom mobile) cell. How do I do this & what's the cost/month. Or do I need to set this up through my mobile provider? Thanks!      ***Edited Labels...

icecream246 by I've been here awhile
  • 977 Views
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Why no apps for Roku, FireTV, AndroidTV, etc.?

There do not appear to be Rogers Ignite TV apps for streaming platforms like Roku, AppleTV, FireTV, AndroidTV, etc. Comcast has Xfinity apps for many of these platforms so technically it doesn't seem like an issue.  And Shaw used to have an IgniteTV ...

wayner92 by I'm a senior contributor
  • 4665 Views
  • 4 replies
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Resolved! What happened to Ignite TV only packages?

    Get Ignite TV without any additional services Ignite TV is now available as a standalone service. An Ignite TV Bundle with Ignite Internet is required to access streaming apps through Ignite TV. Discover the ultimat...

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Mick33 by I've been here awhile
  • 2523 Views
  • 6 replies
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Disabling Rogers Pop Up Adds and Power Saving feature

My wife has Dementia and lives in a Long Term Care Home. She cannot communicate or use her hands to control the TV remote. After so many hours, Rogers has pop up adds that cannot be removed, and or a question "are you still watching" Of course she is...

Jeremy12 by I've been here awhile
  • 9406 Views
  • 26 replies
  • 2 likes

Resolved! Weak WiFi

Hi, lately I have had to reboot the TV box a number of times each week, sometime multiple times a day. I notice the WiFi icon on the Rogers (Guide, Saved, etc) screen has one "bar" only & I wonder if that is the problem. I also notice the WiFi on my ...

nickdiamand by I plan to stick around
  • 2872 Views
  • 10 replies
  • 0 likes

Ignite Total TV Missing a Channel

So i upgraded to Total TV/Internet and according to the email that i received from one of the agents OutTv channel 339 in Toronto is included and other agents that i have spoken to on chat stated that it is included in my package. When i got to the c...

Teach by I'm here a lot
  • 4652 Views
  • 20 replies
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Resolved! Which TV packages offer International News theme pack?

Figuring out new 2-yr contract, possibly switching to Total, from Flex 20. Can't figure out if the $5 International News Theme Pack is available with Ignite Total, and glitches in the Rogers system prevented CSR today from accessing a lot of informa...

GF9 by I'm here a lot
  • 1682 Views
  • 5 replies
  • 0 likes

Audio Lag on Ignite TV

I just switched to Rogers Ignite internet and TV.I can see that voice lags vs video on ALL channels. Very annoying! I see multiple posts about it, but yet to see a resolution. Is constant video box rebooting will be my life now on or is there a lasti...

Olga2 by I've been here awhile
  • 11736 Views
  • 18 replies
  • 1 likes

The lack of Classic Animation on Canadian TV

Since the demise of Teletoon retro in 2015, there has been no classic animation on Canadian TV. That includes on cable channels or streaming.. even though streaming services like Pluto and Tubi that offer Every Limited source of classic animation in ...

Mr-Stereo by I've been here awhile
  • 951 Views
  • 2 replies
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not getting the US channels -

We pay for the premium package $179 month plus taxes and our contract and our print off today show that we get the 5 US channels as well (NBC ABC FOX PBS CBS) and on occasion do get them - but 90% of the time they are not available.  I have tried cal...

Robo89 by I've been here awhile
  • 1300 Views
  • 5 replies
  • 1 likes

Resolved! Ignite is Unreliable

We switched to Ignite in December, worst decision we've made. Before switching, if internet went down, you'd still have your other services, now it's very frustrating because every time Ignite goes down which has become a  frequent occurrence for us,...

steelback by I've been here awhile
  • 9360 Views
  • 22 replies
  • 1 likes

Resolved! New and repeat show recording

I recently upgraded to ignite. all good so far. have a question about recording "new" and "repeat" shows. Coronation street is on ever night at 7PM as a new show. it is also listed at 11:30 every night as a repeat show as well as sunday morning when ...

habsrule999 by I plan to stick around
  • 2235 Views
  • 6 replies
  • 0 likes

Resolved! Adding Favourite Channels

I’m sure the answer to this is so obvious that I’m going to feel dumb but I have searched and searched and find no one asking this question.How do I create a favourite channel list?Thanks,Rick   **Labels Added**